Hospital Facility Manager - Port Elizabeth

Stethoscope SA; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare facility is seeking a Day Hospital Manager to oversee and control daily operations. Responsibilities include managing operational performance, ensuring compliance with safety standards, and improving business processes. Ideal candidates should have relevant qualifications, strong leadership, and negotiation skills, along with at least 5 years of managerial experience in healthcare settings. This position requires living in Mpumalanga and offers a chance to impact patient care positively.

Qualifications

• At least 5 years’ experience in a senior managerial position in a hospital or service-related environment.
• Sound financial and budgeting knowledge is essential.
• Must be living and based in Mpumalanga.

Responsibilities

• Manage and control the operational environment of the day hospital.
• Liaise with stakeholders to ensure business growth and sustainability.
• Ensure best and safest patient care.

Skills

Leadership skills

Strategic direction

Negotiating skills

Analytical thinking

Change management

Education

Three-year tertiary qualification

Post-basic qualification in Operating Room Nursing Science

Nursing administration and management qualification

Job description

Overview

The Day Hospital Manager’s overall responsibility is to manage and control the operational environment of a day hospital. The Hospital Manager is responsible for the end-to-end operational execution within the area of responsibility and will assume the overall leadership and delivery of operational performance. The incumbent will be responsible for planning, directing, coordinating, evaluating, and reviewing all activities necessary to the hospital’s management.

The incumbent will be responsible for liaising with various stakeholders to ensure business growth, sustainability, and continuous improvement of business processes to increase market share and business competitiveness. The incumbent will be required to promote the facilities strategic priorities and initiatives.

Further Role Breakdown

• Ensure timeous submission of all supplier invoices for payment.
• Participate in business planning and budgeting processes and manage nursing costs according to budget.
• Ensure compliance with finance month-end process.
• Monthly variance reporting.
• Provide strategic direction and implement key performance areas for the business.
• Identify areas for change and new business opportunities for the business.
• Identify areas to improve operational efficiencies to ensure sustainability.
• Provide emergency care to patients in a crisis.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Evaluate the patient’s journey through patient experience and stakeholder input.
• Timeous resolution of complaints.
• Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).
• Effective leadership.
• Mentor and coach team members.
• Ensure best and safest patient care.
• Manage overhead expenses according to budget.
• Display a professional attitude when responding to potential business partner’s requirements.
• Maintain customer intimacy through building relationships with doctors and external providers to build patient loyalty.
• Ensure relevant formal training for all new team members.
• Ensure a structured working environment for team members.
• Recognise and reward performance appropriately.

Qualifications

• An appropriate three-year tertiary qualification.
• A post-basic qualification in Operating Room Nursing Science will be advantageous.
• A Nursing administration and or management qualification will be an advantage.
• At least 5 years’ experience in a senior managerial position, preferably in a hospital environment and/or service-related environment.
• Experience in administration, financial, operations and human resources management (including communication and training).
• Basic understanding of hospital operations.
• Sound financial and budgeting knowledge is essential.
• A detailed understanding of financial and business management principles.
• Good knowledge of the healthcare industry.
• Relevant computer proficiency.
• Strong negotiating skills.
• Resilience within a complex and challenging environment.
• Analytical thinking, problem solving and judgement ability.
• Holistic/big picture thinking.
• Risk management competence.
• Change management ability.
• Professional flexibility in working hours while supporting daily business hours.
• Must be living and based in Mpumalanga.