Healthcare Consultant

Aon Corporation; Johannesburg; Hybrid; ZAR 300 000 - 450 000; Full time

Job summary

A leading consulting firm in Johannesburg seeks an experienced Healthcare Consultant to manage and retain client portfolios in a hybrid work environment. Key responsibilities include compliance with service agreements, conducting training, and client engagement. Candidates should possess an NQF 5 qualification in Wealth Management or equivalent in healthcare and have strong analytical and communication skills. Aon promotes an inclusive workplace and offers a comprehensive benefits package.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Inclusive workforce support

Qualifications

• Recognised matric qualification.
• Accreditation on multiple medical schemes required.
• Demonstrated ability in a similar or related role.

Responsibilities

• Manage and service a portfolio of clients.
• Ensure compliance with service level agreements.
• Conduct healthcare-related training and induction.

Skills

Analytical skills

Communication skills

Interpersonal skills

Teamwork

Problem-solving

Education

NQF 5 Wealth Management or equivalent

Registration with the FSCA

Bachelor’s degree in healthcare

Tools

Excel

Word

Job description

Healthcare Consultant - Johannesburg

Are you an experienced medical aid consultant? Do you possess an NQF5 in Wealth Management? We're hiring!!!

Aon South Africa is recruiting a Healthcare Consultant in our Employee Benefits department based, on a hybrid basis, from our Head Office in Sandton.

The role of the healthcare consultant is to manage and service and retain a portfolio of clients by applying company policies and procedures to deliver varied technical and professional activities.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Being the primary point of contact for clients.

Responsible for client retention and growth of portfolio of clients.

Ensure that all service level agreements and appointment letters are signed and current and in place.

Developing healthcare related educational programs, conducting healthcare related training and conducting induction training.

Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.

Reporting and distribution of information and data to all internal and external stakeholders, including executive reports.

Dealing with all queries, ex gratia applications, disputes and information required by the client.

Ensuring compliance with all regulatory requirements.

Benefit and cost comparisons as required and is able to review and make recommendations on subsidy modelling.

Staying abreast of industry and legislative changes and is able to discuss implications for employers and employees.

Assisting more junior colleagues where applicable.

Engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

How this opportunity is different

What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.

Skills and experience that will lead to success

Qualifications.

• A recognised matric qualification.
• An NQF 5 Wealth Management or equivalent qualification in healthcare.
• Regulatory Qualification RE5.
• A relevant bachelor’s degree from a reputable tertiary educational institution would be advantageous.
• Registration as a representative with the FSCA in terms of the FAIS Act and CMS.
• Accreditation on 8 medical schemes, 3 Gap cover schemes and 3 primary health products is required.

Knowledge.

• A well-developed knowledge of principles and practices within a technical/professional discipline.
• The ability to analyse data from medical schemes and competently and objectively present the findings and solutions to clients in terms of their health and wellness strategy.
• A good knowledge of policy wordings.

Skills and Attributes.

• Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
• Well-developed ability to work in and contribute to teams constructively.
• Well-developed spoken and written communication skills.
• Well-developed influencing and persuading skills.
• Well-developed interpersonal skills.
• Computer literacy in Excel and Word.

Experience.

• Demonstrated ability in a similar or related role.
• Extensive healthcare (medical aid) experience.
• A consistent track record of achievement as a consultant.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

Aon South Africa is rated a Level 1 Contributor to BBBEE