Head of Fraud Risk & Detection - Remote Fintech

Black Pen Recruitment; Remote; ZAR 500 000 - 600 000; Full time

Job summary

A financial services specialist seeks a Head of Fraud to lead fraud prevention and detection strategies across South Africa. You will define the fraud risk appetite, manage fraud escalations, and ensure compliance with regulatory requirements. The role demands strong leadership and collaboration with teams, regulators, and partner banks. This position is full-time with remote work options available. Ideal candidates will possess extensive experience in fraud risk management and demonstrate strong relationship management skills with external stakeholders.

Qualifications

• 10+ years in fraud risk, financial crime, or investigations, with at least 3 years in leadership.
• Strong experience managing fraud escalations, chargebacks, and partner bank fraud thresholds in a payments or fintech context.
• Deep understanding of South African payment fraud typologies.

Responsibilities

• Define fraud strategy and risk appetite, policy, and key fraud control principles.
• Monitor fraud performance metrics against strategy, reporting to Exco Risk Operations.
• Build and lead the Risk Ops team to deliver on the Fraud Strategy.

Skills

Fraud risk management

Relationship management

Operational execution

Payments and fintech knowledge

Excellent communication

Team collaboration

Integrity and judgment

Job description

A financial services specialist seeks a Head of Fraud to lead fraud prevention and detection strategies across South Africa. You will define the fraud risk appetite, manage fraud escalations, and ensure compliance with regulatory requirements. The role demands strong leadership and collaboration with teams, regulators, and partner banks. This position is full-time with remote work options available. Ideal candidates will possess extensive experience in fraud risk management and demonstrate strong relationship management skills with external stakeholders.