Guest Experience Concierge

Marriott Hotels Resorts; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hotel chain in Cape Town is seeking a Guest Experience Expert to create memorable stays for guests. In this role, you will deliver unique services, address guest requests, and maintain professional standards. No previous experience is required, but a high school diploma or G.E.D. equivalent is preferred. This position involves various tasks that may require standing for extended periods and performing physical duties. Join a diverse and inclusive environment that values the unique backgrounds of all associates.

Qualifications

• No related work experience is required.
• No supervisory experience is needed.
• No specific license or certification required.

Responsibilities

• Deliver a wide range of services to guide guests through their entire stay.
• Process operational needs and address guest requests.
• Maintain professional appearance and uphold quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Cape Town is seeking a Guest Experience Expert to create memorable stays for guests. In this role, you will deliver unique services, address guest requests, and maintain professional standards. No previous experience is required, but a high school diploma or G.E.D. equivalent is preferred. This position involves various tasks that may require standing for extended periods and performing physical duties. Join a diverse and inclusive environment that values the unique backgrounds of all associates.