Global Data Center Operations Lead

Microsoft Games; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology company in Johannesburg is seeking a Site Operations Manager to oversee data center operations and ensure compliance with service levels. The ideal candidate has experience in mission-critical service management and a strong background in leading diverse technical teams. This role offers opportunities for professional growth and encompasses strategic leadership in a global environment.

Benefits

Professional development opportunities

Inclusive work environment

Health and wellness benefits

Qualifications

• 2+ years' experience in mission-critical service management.
• Experience managing budgets of $500k+.
• 3+ years' experience in leading a diverse technical team.

Responsibilities

• Oversee a team on data center operations.
• Ensure end-to-end service compliance and client satisfaction.
• Drive accountability with building landlords on service-level agreements.

Skills

Mission-critical service management

People management

Service delivery and compliance

Critical Environment infrastructures

Leading diverse teams

Education

High School Diploma or equivalent

Bachelor's Degree in relevant field

Tools

Budget management tools

Service Level Agreements (SLAs)

ITIL Foundation

Job description

A leading technology company in Johannesburg is seeking a Site Operations Manager to oversee data center operations and ensure compliance with service levels. The ideal candidate has experience in mission-critical service management and a strong background in leading diverse technical teams. This role offers opportunities for professional growth and encompasses strategic leadership in a global environment.