German-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A prominent recruitment agency is seeking a German Speaking Customer Service and Sales Representative for a fully remote position. The ideal candidate will assist customers of a prestigious airline with travel-related inquiries in German and English. Fluency in German is essential, alongside a permanent South African residence, and the ability to work flexible shifts. Full training will be provided, and a stable internet connection is required. This position involves meeting performance indicators in a fast-paced environment.

Qualifications

• Permanent residence permit or South African ID holders only.
• Fibre internet connection or fixed stable ADSL line required at own cost.
• Experience in a demanding customer service environment.

Responsibilities

• Assist passengers with pre & post flight queries in German & English.
• Work on airline reservations systems and handle calls.
• Meet specific key performance indicators in a customer service environment.

Skills

Native level fluency in German language

Flexibility to work shifts

Customer service skills

Job description

A prominent recruitment agency is seeking a German Speaking Customer Service and Sales Representative for a fully remote position. The ideal candidate will assist customers of a prestigious airline with travel-related inquiries in German and English. Fluency in German is essential, alongside a permanent South African residence, and the ability to work flexible shifts. Full training will be provided, and a stable internet connection is required. This position involves meeting performance indicators in a fast-paced environment.