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A leading telecommunications company is seeking a General Manager – Home Pricing Lead to shape the commercial strategy for home services. Responsibilities include developing pricing strategies, financial models, and overseeing business intelligence to improve profitability. The ideal candidate has over 12 years of experience in finance, strong analytical skills, and a background in the telecom industry. This role is essential for driving growth and ensuring competitive positioning in the market.
Job Description
The General Manager – Home Pricing Lead will be responsible for shaping and executing the commercial and financial strategy for the home business across the Group & Opcos. The incumbent will develop and maintain robust pricing strategies, financial models, and business cases across home services, including FTTH, FWA and bundled services to drive profitable growth, market competitiveness, and sustainable unit economics
The role will be responsible for owing financial models, developing innovative and differentiated pricing strategies to accelerate the growth and success of the home business, ensuring it stands out in a competitive market. They will lead the cost and revenue analysis in collaboration with cross-functional teams to track key economic drivers, optimize unit economics, and improve profitability ensuring strategic alignment between product pricing, operational costs, and long-term business objectives.
Additionally, the role will oversee business intelligence and reporting frameworks that deliver timely insights and home performance dashboards to senior leadership, enabling data-driven decisions and continuous performance improvement across the Group and Opcos.
Context
The broadband market in Africa is rapidly evolving, with increasing demand for high-speed, reliable internet access driven by digital transformation, remote working, and the growth of the digital economy. MTN Group’s home broadband services, particularly FTTH and FWA, are integral to the company’s strategy of connecting the continent with world-class broadband solutions.
Global Influences: Increasing demand for 5G, smart homes, IoT, and high-speed internet connectivity is shaping broadband services. Global innovations and industry trends, such as cloud computing, fibre expansion, and smart technologies, are key drivers of service demand.
Environmental / Industry Demands: There is a significant gap in home broadband penetration across Africa, with growing competition from both traditional and new entrants. Regulatory considerations and the need for partnerships with local infrastructure providers play an important role in broadband rollout.
Organisational Mission: MTN’s vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high-quality broadband services that drive social and economic development.
Values
We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y’ello
Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion
Responsibilities
The General Manager – Home Pricing Lead will be responsible for the following:
Strategic Leadership and Development
Drive the strategic directionfor home pricing, financial modelling, and business intelligence initiatives, ensuring alignment with the Group’s vision and market dynamics
Lead cross-functional teamsto implement financial strategies, fostering collaboration between marketing, sales, technology, and other departments to and maximize profitability
Monitor and analyse market trendsto inform strategic decisions, ensuring the home business remains competitive and responsive to changing customer needs
Assist MTN Group Home Leadership in the development of long-term growth plans, identifying new market opportunities and designing broadband solutions catering to evolving customer needs
Financial Modelling & Business Case Development
Build and own end-to-end financial models from ground up, covering unit economics, DCFs, payback, and scenario simulations across FTTH, FWA, and satellite propositions
Lead the development of business cases for new home market entries, product launches, and infrastructure investments
Collaborate with cross-functional teams to monitor unit economics, customer acquisition costs (CAC), payback periods, and long-term value (LTV) to ensure commercial viability
Pricing Strategy & Revenue Optimization
Design and implement innovative pricing strategiesthat enhance market competitiveness and drive revenue growth for home services
Guide Opco teams in tailoring offers based on market realities while protecting margins and brand positioning
Recommend pricing and cost adjustments based on financial performance, competitive, market dynamics and strategic priorities to maintain market relevance
Business Intelligence & Performance Reporting
Translate complex financial and performance data into actionable insights that inform pricing strategy, portfolio optimization, and revenue growth opportunities across home product lines
Build and manage the Home BI and reporting ecosystem to track key commercial, operational, and financial KPIs including gross adds, churn, ARPU, CAC, CLV, and payback
Enable data democratization and consistent performance tracking to drive actional insights by implementing group-wide reporting frameworks, dashboards, and governance protocols
Opco Support & Operational Enablement
Serve as a strategic partner to Opco Home teams by providing toolkits, financial models, pricing templates, and performance diagnostics
Conduct regular performance reviews with Opco counterparts to monitor execution and recommend course corrections
Facilitate knowledge transfer, best practice sharing, and local capability building in financial planning and analytics across Opcos
Commercial Sustainability & Optimization
Continuously evaluate the health and scalability of the home business model using insights from BI and market feedback, identifying levers for margin improvement and cost efficiency
Propose and lead initiatives to improve margins, enhance customer lifetime value, and optimize spend, and increase profitability across Home Business value chain
Spearhead risk analysis & anticipation to business case assumptions through continuous feedback loops and implement proactive strategies to ensure long-term profitability and scalability
Team Leadership & Stakeholder Alignment
Serve as a key advisor to the Group Leadership on Home financial performance, pricing strategy, and economic trade-offs
Embrace a startup mindset to architect the home finance, BI, and reporting function from scratch
Inspire a culture of innovation, agility, and commercial ownership within the Pricing and BI team
Work closely with OpCos to localize strategies while maintaining group-level alignment
Collaboration (Formal and Informal Relationships)
Formal Relationships:
Group Home Commercial, Technology and Network, Regulatory & Compliance Teams & respective functional leads
Opco Home Commercial, Finance and BI/Reporting teams and respective functional leads
Informal Relationships:
Vendor/OEM Finance SPOCs, BI Tool Providers (As applicable)
Qualifications
Education:
Bachelor’s degree in finance, Engineering, Economics, or a related field
Master’s degree (MBA) or similar postgraduate qualifications is highly desirable
Experience:
At least 12 years of experience in Finance, Pricing, Financial Planning & Analysis or Business Intelligence with at least 4-5 years of leadership experience within telecom, technology, or digital services industry
Proven hands-on experience in financial modelling, data analytics (Excel, SQL, Power BI), driving actionable insights and strategic planning
Demonstrate proficiency in Excel-based modelling (e.g., CLV models, payback analysis, commercial business cases)
In-depth knowledge and experience in developing financial frameworks and business cases in the Home/Fixed Broadband segment
Track record in working in greenfield or transformation environments, with ability to build and scale from scratch
A strong exposure to African or emerging markets, with an understanding of consumer behaviour, market challenges, and localization needs
Experience working in cross-functional, matrixed environments, influencing senior stakeholders, and mobilizing execution across diverse teams
Core Competencies:
Financial Modelling & Unit Economics
Home Pricing & Revenue Optimization
Financial Forecasting & Scenario Simulation
Cost Structure & Margin Analysis
About Us
We are a purpose and value-led organization.
At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work,everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drivesmeaningfulresults. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
We are delighted that you are considering usas your career partner to make a mark in the world.We look forward to your application!