General Manager

Smoothie King (SKFI); Western Cape; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A leading smoothie retail company seeks an experienced manager to oversee operations at their location. The ideal candidate will drive sales growth, ensure staff management, and maintain compliance with food safety standards. A minimum of 2 years of supervisory experience in customer service is required. Join a team dedicated to promoting healthy lifestyles through nutrition.

Qualifications

• Minimum 2 years’ experience as a manager or supervisor in a restaurant or retail customer service.
• Basic knowledge of Microsoft Word and Excel.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations and manage staff.
• Drive sales growth and customer satisfaction.
• Ensure compliance with brand standards and food safety guidelines.

Skills

Interpersonal skills

Customer service orientation

Operational excellence

Leadership

Education

High school diploma

Associate or bachelor’s degree in business or hospitality management

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Smoothie King Seeks Experienced Manager – Drive-Thru Expertise Required! We're inviting highly qualified managers to lead our Smoothie King locations with drive-thru operations!

Apply Today!

Responsibilities

• Oversee daily operations, inventory, and staff management
• Drive sales growth and customer satisfaction
• Ensure compliance with company standards and policies
• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.)
• Review store environment and KPIs to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all team members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.

Qualifications

• High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred.
• Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills - you are energized by working with people.
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission.
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea. What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products. They’re not just good; they’re good for you.