General Assistant (Building Department) X3

Brights Hardware; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hardware retailer in Cape Town is seeking a motivated individual to deliver exceptional customer service and manage stock effectively. The role involves loading vehicles accurately, maintaining tidiness, and assisting customers. Ideal candidates have a Matric qualification, experience in a similar role, and the ability to perform under pressure. Join a dynamic team committed to customer satisfaction.

Qualifications

• Minimum 1 year of experience in a similar role.
• Ability to deliver excellent customer service.
• Ability to handle pressure.

Responsibilities

• Load customers' vehicles and delivery trucks accurately.
• Ensure proper stock management and housekeeping.
• Assist customers with product knowledge.

Skills

Customer service

Stock counting

Teamwork

Physical fitness

Effective communication

Education

Matric or completed Intercept courses (120 credits)

Job description

Purpose

The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

Key Responsibilities

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

Requirements

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 1 Year minimum experience in a similar role
• Brights Induction (service excellence)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.