Overview
Overseeing daily operations, conducting regular inspections, devising and implementing site procedures, preparing and filing reports, handling emergencies, supervising and evaluating staff, setting project goals and scheduling and meetings.
Duties & Responsibilities
- Management of day-to-day project delivery within a geographical area, including delivery to Virgin Media requirements, safety, quality, street works, supplier performance and improvement.
- Drive a "Safety First and \"Right First Time\" culture across the field operations backed up through plans and engagement with suppliers.
- Ensure accidents, incidents and near misses, quality failures and service deterioration trends are investigated competently, and corrective action is taken where and when appropriate.
- All direct reports to have clear performance objectives and regular 1:1 meetings used to drive engagement.
- Manage staff, oversee work schedules and assign specific duties accordingly.
- Deliver quality service to the client ensuring that performance standards & contractual KPI's and SLA's are met.
- To ensure the performance standards of project staff by holding regular reviews and reporting back to the project manager.
- Communicate closely and provide timely and accurate periodical reports to Project Manager.
- Installing, tracing, repairing & maintenance on the network lines.
- Network splicing, ensure correct splicing.
- Network updates.
- Ensure splicing are according to spec.
- Ensure the splice diagram is correct.
- Fault finding of the network.
- Building network lines MDU’s.
- Test faulty lines, power reading.
- Provide and receive in-house training once a month for overall improvement in work performance and productivity.
- Splicing, ONT activations and configurations.
- Civils and Customer Liaison.
Desired Experience & Qualification
- Minimum of 3 years supervisory experience within the telecommunications industry.
- FTTH Optic Fibre experience.
- Proven track record of successfully managing teams, including contractor partners.
- Openserve or Telkom Experience.
- Good commercial acumen.
- Ability to understand, manage and deliver KPI' s.
- Ability to lead, motivate and manage field teams.
- Ability to contribute technical knowledge to proposals and reports.
- Excellent literacy, numeric and IT skills including proficiency in Microsoft Office.
- Excellent interpersonal and communication skills.
- Innovative, creative and proactive with a solution oriented approach.
- Flexibility in line with business requirements.
- Ability to represent the company in a professional manner at all times.
- Commercially focused and aware.
- Full, clean driving licence.