Frontline IT Desktop & Network Support Engineer - On-Call

121talent Pty; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Manufacturing company in Durban is searching for a 1st Line Desktop Support Engineer. The role involves providing IT and desktop support, managing IT assets, and improving service delivery. Candidates should have a Matric certificate, relevant tertiary qualification, and 3-5 years' experience in a similar IT support role. The position is full-time and based at a dedicated plant with some travel required within the KZN region. Strong troubleshooting skills and a good understanding of IT security are essential.

Qualifications

• 3-5 years of experience in IT desktop, network, and application support within a large corporate.
• Ability to provide first-line IT and desktop support across all plants.

Responsibilities

• Provide first-line IT support to all users for applications and networks.
• Manage IT assets and ensure compliance with local IT standards.
• Assist in troubleshooting network issues to minimize downtime.

Skills

Mac OS

Active Directory

Desktop Support

Computer Networking

Mobile Devices

Windows

Remote Access Software

SCCM

Help Desk

Operating Systems

Remedy

Troubleshooting

Education

Matric / Grade 12

IT-related Tertiary Qualification

A+, N+, MCSE or similar

Job description

A leading Manufacturing company in Durban is searching for a 1st Line Desktop Support Engineer. The role involves providing IT and desktop support, managing IT assets, and improving service delivery. Candidates should have a Matric certificate, relevant tertiary qualification, and 3-5 years' experience in a similar IT support role. The position is full-time and based at a dedicated plant with some travel required within the KZN region. Strong troubleshooting skills and a good understanding of IT security are essential.