French Team Leader

Jai Search Consultancy; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A consulting firm in Gauteng is seeking a Team Leader for a call center role. This position requires a French speaker with professional fluency level B2 or higher, along with at least 2 years of team leader experience in a call center or BPO environment. The ideal candidate will coach the team to ensure quality delivery, manage operations, and communicate effectively with all members. Competitive salary offered between R25 000 and R28 000.

Responsibilities

• Coaches the team to ensure quality of delivery meets the appropriate standard.
• Measures and manages the team to ensure out-of-line situations are immediately addressed.
• Communicates information in a timely, accurate, and understood manner to all team members.

Skills

French speaker with professional fluency level B2 or higher

Previous Team leader experience in a call center / BPO (2 years +)

Job description

Job Requirements

• French speaker with professional fluency level B2 or higher
• Previous Team leader experience in a call center / BPO (2 year +)

Duties

• Coaches the team to ensure quality of delivery meets the appropriate standard
• Measures and manages the team to ensure out-of-line situations are immediately addressed
• Communicates information in a timely, accurate and understood manner to all team members

Salary

• R25 000 - 28 000

Location

• Jhb

To apply kindly send your updated CV and supporting documents.