French-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An international contact center is seeking a French Speaking Customer Service and Sales Representative to assist passengers with travel-related queries. This position requires native-level fluency in French and offers the opportunity for fully remote work, although training will initially be conducted in-office. Successful candidates will demonstrate flexibility in their working hours and provide high-quality customer service in a demanding call center environment. A permanent residence permit in South Africa is mandatory.

Benefits

Fully paid product and systems training

Flexible working hours

Qualifications

• Native level fluency in French is required.
• Must be located in South Africa with permanent residence.
• Fibre internet connection or fixed stable ADSL line is necessary.

Responsibilities

• Assist passengers with travel-related queries in French & English.
• Work on airline reservation systems and handle calls.
• Meet specific performance indicators in a demanding environment.

Skills

Fluency in French (Verbal & Written)

Flexibility to work shifts

Customer service skills

Job description

An international contact center is seeking a French Speaking Customer Service and Sales Representative to assist passengers with travel-related queries. This position requires native-level fluency in French and offers the opportunity for fully remote work, although training will initially be conducted in-office. Successful candidates will demonstrate flexibility in their working hours and provide high-quality customer service in a demanding call center environment. A permanent residence permit in South Africa is mandatory.