Fraud Operations Lead: Field & Strategy

M-KOPA; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fintech company in Johannesburg is seeking an experienced Fraud Manager to lead fraud prevention strategies and manage investigations. The ideal candidate will have a proven track record in fraud management, strong relationships with law enforcement, and the ability to build high-performing teams. This role focuses on protecting customer trust while facilitating financial inclusion in a fast-growing market.

Benefits

Diverse development programs

Coaching partnerships

Family-friendly policies

Qualifications

• Demonstrable experience managing fraud investigation teams in both corporate and public sector environments.
• Proven field investigation experience with a strong track record of conducting and overseeing fraud investigations.
• Deep experience collaborating with law enforcement agencies across South Africa's criminal justice system.

Responsibilities

• Lead South Africa’s fraud strategy, managing the full fraud lifecycle.
• Build and manage high-performing teams to achieve clear goals.
• Strengthen law enforcement partnerships for effective investigations.
• Design scalable fraud frameworks for digital financial services.
• Ensure fraud prevention supports customer confidence and growth.

Skills

Fraud investigation management

Relationship building with law enforcement

Team leadership

Field investigation experience

Public sector collaboration

Education

Certified Fraud Examiner (CFE) or equivalent

Job description

A leading fintech company in Johannesburg is seeking an experienced Fraud Manager to lead fraud prevention strategies and manage investigations. The ideal candidate will have a proven track record in fraud management, strong relationships with law enforcement, and the ability to build high-performing teams. This role focuses on protecting customer trust while facilitating financial inclusion in a fast-growing market.