Food Service Manager Catering Services

NMU; George; On-site; ZAR 20 000 - 30 000; Full time

Job summary

A leading university in South Africa is seeking a manager for their catering outlet. The role involves overseeing food production, ensuring customer satisfaction and hygiene, and managing staff efficiently. Candidates must have a Grade 12 certificate and relevant qualifications in the food or hospitality industry, alongside experience in financial management. This full-time role offers a dynamic work environment in George, Western Cape.

Qualifications

• 2-3 years of financial and cash management experience.
• 1-2 years of experience in a customer service environment.
• Possession of a drivers license.

Responsibilities

• Manage the profitability and productivity of the catering outlet.
• Ensure quality production and delivery of food.
• Manage staff and customer satisfaction.

Skills

Computer literacy (MS Office)

Financial Management Skills

Customer Service orientation

Teamwork and collaboration

Education

Grade 12 Senior Certificate plus relevant qualification in the food / hospitality industry

Job description

Nelson Mandela University reserves the right not to consider candidates for appointment into the advertised posts preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

CORE PURPOSE OF JOB

Manage the profitability and productivity of the catering outlet by the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable legislation relating to health and safety.

KEY PERFORMANCE AREAS

• Efficient and quality production and delivery of food
• Manage the efficient setup of functions and venues
• Manage the efficient and effective running of the kitchen
• Staff management
• Documentation control and management / reporting
• Maximise financial output and minimize financial risk and loss
• Stock management
• Compliance with food health and safety requirements
• Customer service excellence
• Strong financial management and governance

CORE COMPETENCIES

The incumbent must comply with the following :

• Computer literacy (MS Office)
• Thoroughness
• Results-orientated
• Teamwork and collaboration
• Managing Human Resources
• Financial Management Skills
• Customer Service orientation
• Planning and organising
• Communication
• Diversity
• Flexibility
• Conflict Management
• Knowledge and understanding of food health and safety requirements
• Knowledge of food food hygiene and food preparation
• Problem-solving
• Sense of urgency

MINIMUM REQUIREMENTS

• Grade 12 Senior Certificate plus relevant qualification in the food / hospitality industry
• 2-3 years of financial and cash management experience
• 1-2 years of experience in a customer service environment
• Drivers license

SCREENING QUESTIONS

• Are you in possession of a Grade 12 or Senior Certificate / Matric Certificate or NQF 4 Qualification
• Are you in possession of a Cash Management Certificate
• Do you have a drivers license
• How many years have you worked in a customer service environment

SALARY SCALE

Grade 10 CTC

REFERENCE CHECKING

Referees Qualifications

Criminal record checks

ADDITIONAL INFORMATION e.g. contacts person and telephone number e-mail; etc.

Candidates are to carefully read the requirements and provide a cover letter which sets out how they meet the post requirements as set out in this advert. Contact person is Ms Timna Somana HR Consultant George Campus contactable at

Required Experience

Manager

Employment Type

Full-Time

Experience

years

Vacancy

1

Yearly Salary Salary : 2 - 3