Food & Beverage Manager (Hotels)

The Capital Hotels, Apartments & Resorts; Umhlanga Rocks; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality establishment in Umhlanga Rocks is seeking an experienced F&B Manager to oversee operations, innovate menu offerings, and ensure high-quality guest service. The ideal candidate will have over 2 years of experience in food and beverage management within a 4/5-star hotel and possess strong leadership and customer service skills. Join us in transforming the hospitality industry!

Qualifications

• 2+ years of proven Food and Beverage management experience within a 4/5-star hotel.
• 2+ years of previous Restaurant Manager experience.
• Hands on approach to problem-solving under pressure.

Responsibilities

• Oversee the smooth running of the F&B offering.
• Develop, innovate and deliver a quality-driven product mix.
• Ensure best practice and operational excellence.

Skills

Problem Solving

Customer Service

Communication Skills

Teamwork

Leadership

Education

Matric

Hotel management diploma or equivalent

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture.

Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

Description:

The F&B Manager is responsible for the smooth running of the F&B offering. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service.

Minimum Requirements:

• Matric
• Hotel management diploma or equivalent
• Proven Food and Beverage management experience within a 4/5-star hotel (2 years+)
• Previous Restaurant Manager experience (2 years +)
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Huge emphasis on staff training and development
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.