Floor Supervisor (40hr)- Totalsport- Sammy Marks

TFG (The Foschini Group); Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company is seeking a Store Leader in Gauteng to provide outstanding leadership and ensure operational excellence. The ideal candidate will have a Matric certificate and a minimum of 3 years retail experience, including 1 year in leadership. Responsibilities include driving performance through KPIs and managing merchandise principles. This role requires strong interpersonal skills and the ability to work independently in a fast-paced environment.

Qualifications

• Minimum 3 years retail experience with 1 year in store leadership.
• Ability to adapt to different customers and situations.
• Ability to work independently and take initiative.

Responsibilities

• Support store management to lead the store team.
• Drive performance through store KPIs.
• Manage merchandise and visual principles.

Skills

Retail experience

Leadership skills

Communication skills

Flexibility

Organizational skills

Customer satisfaction focus

Education

Matric certificate

Job description

Responsibilities

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).

Qualification

• A Matric certificate.

Skills

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours For Success

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently.
• The ability to take initiative.
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.