Field Service Technician - S3

Sandvik; Kempton Park; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A global leader in rock processing solutions is hiring for a role based in Kempton Park, South Africa. This position involves delivering high-quality service and technical support to customers, focusing on Crushing & Screening products. Candidates should possess a Millwright trade certificate and have at least 3 years of relevant hands-on experience. The role emphasizes compliance with safety regulations while working collaboratively to optimize customer solutions. Applicants should have a valid driver's license and be physically fit for a mining environment.

Qualifications

• Minimum of 3 years of hands-on experience with Crushing & Screening equipment.
• Experience working in underground mining environments.
• Valid driver’s license required.

Responsibilities

• Deliver high-quality service and technical support to customers.
• Install, repair, inspect, and commission products at customer sites.
• Report on service activities and outcomes.
• Advise on recommended maintenance and improvements.

Skills

Fault finding

Electrohydraulic systems

Auto electrical

Hydraulics

PLCs

Remote-control systems

Physical fitness for mining

Computer literacy

English proficiency

Education

Grade 12 (Matric) or equivalent

Trade Certificate - Millwright

Tools

Own set of tools

Job description

Sandvik Rock Processing Solutionsis a global leader in equipment, tools, parts, and services for rock and mineral processing in mining and infrastructure. Our solutions—ranging from crushing and screening to breaking and demolition— and are designed to boost productivity, enhance safety, and reduce operational costs.

The Role

To deliver high-quality service and technical support to our customers, coach colleagues and customer personnel with the aim of reducing downtime on customer machine availability.

Key Performance Areas:

• Conduct your work in compliance with safety regulations and company policies to promote a safe work environment.
• Install, repair, inspect and commission Mobile and Stationary Crushing & Screening products and equipment at customer site or company premises.
• Share knowledge and skills to enhance team skills.
• Report back to the relevant stakeholders on service activities and outcomes.
• Advise on recommended maintenance and repair activities, equipment improvements, parts and services required to support customer’s product/equipment/processes.
• Collaborate with relevant stakeholders to support backline key activities such as labour planning, parts forecasting and inventory optimisation etc.
• Communicate effectively with customers to understand their unique crushing and screening needs, and recommend solutions tailored to their applications.
• Provide support to backline in identifying and tailoring customer solutions.
• Diagnose and resolve equipment issues quickly and efficiently, minimizing downtime and ensuring smooth operations.
• Use CRM system, to report back on customer site visits, capture and/or update information pertaining thereto.
• Plan own work schedule and manage any deviations or delays within the process.
• Maintain tools and equipment for service work.

Your profile

• Grade 12 (Matric) or equivalent qualification.
• Trade Certificate - Millwright.
• Minimum 3 years of hands‑on experience with Crushing & Screening equipment.
• At least 3 years’ experience in:
  • Fault finding, electrohydraulic systems, auto electrical, hydraulics, PLCs, and remote‑control systems.
  • Working in underground mining environments.
• Physically and medically fit to work in a mining environment.
• Computer literacy.
• Own set of tools.
• English proficiency.
• Valid driver’s license.

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers.

Applications close: 15 December 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.