Field Service Technician - S3

Sandvik; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading global equipment solutions provider is seeking a Technical Support professional in Cape Town, South Africa. The role involves delivering high-quality service and technical support to customers, installing and maintaining Crushing & Screening equipment, and collaborating with stakeholders to enhance operational efficiency. Candidates must have a Trade Certificate as a Millwright and a minimum of 3 years’ experience in the field. This position offers opportunities for professional development in a diverse international environment.

Qualifications

• Minimum 3 years of hands-on experience with Crushing & Screening equipment.
• At least 3 years’ experience in fault finding and relevant systems.
• Physically and medically fit to work in a mining environment.

Responsibilities

• Conduct work in compliance with safety regulations.
• Install, repair, inspect and commission equipment.
• Communicate effectively to understand customer needs.

Skills

Fault finding

Electrohydraulic systems

Auto electrical

Hydraulics

PLCs

Remote-control systems

English proficiency

Computer literacy

Education

Grade 12 (Matric) or equivalent qualification

Trade Certificate - Millwright

Tools

Own set of tools

Job description

Overview

Sandvik Rock Processing Solutions is a global leader in equipment, tools, parts, and services for rock and mineral processing in mining and infrastructure. Our solutions—ranging from crushing and screening to breaking and demolition—are designed to boost productivity, enhance safety, and reduce operational costs.

The Role

To deliver high-quality service and technical support to our customers, coach colleagues and customer personnel with the aim of reducing downtime on customer machine availability.

Key Performance Areas

• Conduct your work in compliance with safety regulations and company policies to promote a safe work environment.
• Install, repair, inspect and commission Mobile and Stationary Crushing & Screening products and equipment at customer site or company premises.
• Share knowledge and skills to enhance team skills.
• Report back to the relevant stakeholders on service activities and outcomes.
• Advise on recommended maintenance and repair activities, equipment improvements, parts and services required to support customer’s product/equipment/processes.
• Collaborate with relevant stakeholders to support backline key activities such as labour planning, parts forecasting and inventory optimisation etc.
• Communicate effectively with customers to understand their unique crushing and screening needs, and recommend solutions tailored to their applications.
• Provide support to backline in identifying and tailoring customer solutions.
• Diagnose and resolve equipment issues quickly and efficiently, minimizing downtime and ensuring smooth operations.
• Use CRM system to report back on customer site visits, capture and/or update information pertaining thereto.
• Plan own work schedule and manage any deviations or delays within the process.
• Maintain tools and equipment for service work.

Your profile

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate - Millwright
• Minimum 3 years of hands-on experience with Crushing & Screening equipment.
• At least 3 years’ experience in:
  • Fault finding, electrohydraulic systems, auto electrical, hydraulics, PLCs, and remote-control systems.
  • Working in underground mining environments.
• Physically and medically fit to work in a mining environment
• Computer literacy
• Own set of tools
• English proficiency
• Valid driver’s license

How to apply

Please apply online through Workday (ESS) or access the Sandvik website by visiting the Careers page: www.home.sandvik/en/careers

Applications close: 30 September 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.