Field Service Engineer - Cape Town

Elekta; Midrand; Remote; ZAR 400,000 - 500,000; Full time

Job summary

A leading medical technology company is seeking a Field Service Engineer in Midrand to install and maintain oncology equipment. This role requires extensive travel across South Africa, strong communication skills, and a formal technical qualification. Candidates should have previous field service experience and advanced skills in electronics and IT systems. Join us to contribute to improving cancer care.

Benefits

Range of benefits

Qualifications

• Ability to work independently and handle complex troubleshooting.
• Valid and clean driving license.

Responsibilities

• Independently performing installations and corrective maintenance.
• Diagnosing and repairing issues down to board level or below.
• Managing your own workload and prioritizing customer needs.
• Coaching and training junior colleagues.

Skills

Excellent communication and customer management skills

Self-motivated

Strong problem-solving abilities

Customer service focus

Strong verbal and written English skills

Education

Formal technical qualification

Previous field service experience

LSE1 and LSE2 qualifications (or equivalent)

Tools

Electronics skills

Mechanics skills

IT systems knowledge (Windows OS, servers, networking)

Competence in Microsoft Office applications

Job description

Overview

Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

What you’ll do at Elekta

As a Field Service Engineer based in Cape Town, you will play a critical role in supporting Elekta’s mission by installing and maintaining cutting-edge oncology equipment. This home/office/site-based role requires extensive travel across South Africa and occasional international assignments. You’ll be a trusted expert working with leading-edge medical technologies and building meaningful relationships with healthcare professionals.

Key responsibilities include:

• Independently performing installations and corrective maintenance on Elekta systems
• Diagnosing and repairing issues down to board level or below
• Managing your own workload and prioritizing customer needs
• Maintaining up-to-date knowledge of Elekta’s service portfolio
• Coaching and training junior colleagues (once trained)
• Delivering excellent customer service and representing Elekta’s values
• Participating in feedback loops to improve the customer experience and product reliability

The right stuff

• Excellent communication and customer management skills
• Highly self-motivated with strong problem-solving and leadership abilities
• Strong focus on customer service and professional representation
• Organized, reliable, and detail-oriented
• Willingness to travel extensively across South Africa and abroad
• Flexible and a strong team player
• Strong verbal and written English skills

What you bring

• Formal technical qualification
• Previous field service experience
• LSE1 and LSE2 qualifications (or equivalent)
• Advanced skills in electronics, mechanics, and IT systems (including Windows OS, servers, networking)
• Ability to work independently and handle complex troubleshooting
• Valid and clean driving license
• Competence in Microsoft Office applications and general IT

What you’ll get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions, please contact the Global Talent Acquisition Partner responsible, Gustaf Ericson, at [e-mail]. We do not accept applications through e-mail.

About Elekta

As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.

More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope.

Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.