Overview
Expert Facilities & Maintenance Engineer required to lead the technical operations of a high-capacity hotel. You will be responsible for the building’s total infrastructure, focusing on system uptime, legislative compliance, and the management of high-value assets.
Responsibilities
- Strategic Asset Management: Direct the lifecycle maintenance of premium commercial kitchen assets and cold-chain infrastructure across all specialty restaurants and bars.
- Vendor Oversight: Manage Service Level Agreements (SLAs) with specialized external contractors for refrigeration and extraction, ensuring 99% uptime through proactive auditing rather than reactive repairs.
- Systems Oversight: Manage all central HVAC (chiller plants), boiler systems, and electrical distribution for 500 guest rooms and public areas.
- Compliance: Ensure 100% adherence to the OHS Act, fire safety regulations, and SANS building codes.
- Water Redundancy Management: Oversee the strategy for bulk storage tanks, filtration plants, and booster pumps to ensure 100% water security during municipal outages.
- Load-Shedding Mitigation: Manage and optimize all backup power systems, including high-capacity generators, UPS systems, and synchronized switchgear to ensure seamless transition during grid failures.
Required Skills & Attributes
- Technical Proficiency: Advanced knowledge of Building Management Systems (BMS), industrial plumbing, and HVAC maintenance.
- Infrastructure Resilience: Proven experience in managing high-capacity power and water backup systems in a South African urban context.
- Team Leadership: Ability to manage and upskill a large internal technical team (plumbers, electricians, and general workers).
- Service Provider Management: Strong ability to hold third-party contractors accountable to strict SLAs and timelines.
- Financial Literacy: Ability to manage departmental OPEX/CAPEX budgets and energy-saving initiatives.
Software Proficiency
- CMMS (Computerized Maintenance Management System): Proficient in platforms such as MaintainX, Oxmaint, or Hippo.
- PMS (Property Management System): Familiarity with maintenance modules in systems like Oracle Opera (Fidelio).
- General: Proficiency in MS Office (specifically Excel for reporting and tracking).
Key Performance Indicators (KPIs)
- System Uptime: Maintain a minimum of 99.9% uptime for critical F&B, Power (Generator), and Water systems.
- PPM Completion Rate: 100% completion of scheduled Planned Preventative Maintenance tasks as logged in the CMMS.
- Utility Efficiency: Successful implementation of energy and water-saving initiatives to reduce consumption costs.
- Compliance Audit: Zero "high-risk" findings during annual health, safety, and fire audits.
- Budget Adherence: Maintaining departmental spend within +/- 5% of the approved annual OPEX budget.
Requirements
- Experience: 5+ years of senior maintenance experience in a large-scale environment (Luxury Hotel, Hospital, or Shopping Mall).
- Education: Degree or Diploma in Mechanical or Electrical Engineering (Trade Test with significant senior leadership experience will be considered).