External Sales & Service Lead - Drive Growth & Experience

FirstRand group; Durban; On-site; ZAR 30 000 - 50 000; Full time

Job summary

A leading financial institution in South Africa is seeking a driven External Sales and Service Advisor Lead. The role involves driving sales performance, building customer relationships, and delivering exceptional service. Candidates should have a relevant NQF Level 5 qualification and first-level regulatory examination completed. The job emphasizes understanding market trends and generating innovative banking solutions to meet customer needs. A credit record check is required, and the bank values diversity in its hiring process.

Responsibilities

• Drive sales performance to achieve individual targets.
• Build strong customer relationships delivering exceptional service.
• Understand market trends to design innovative banking solutions.
• Generate new leads and manage client engagement processes.
• Analyze competitor information and monitor market trends.

Skills

Sales performance

Customer relationship building

Market understanding

Innovative solution design

Education

Completed FSCA recognized FAIS relevant NQF Level 5 Qualification

Completed First Level Regulatory Examination

Job description

A leading financial institution in South Africa is seeking a driven External Sales and Service Advisor Lead. The role involves driving sales performance, building customer relationships, and delivering exceptional service. Candidates should have a relevant NQF Level 5 qualification and first-level regulatory examination completed. The job emphasizes understanding market trends and generating innovative banking solutions to meet customer needs. A credit record check is required, and the bank values diversity in its hiring process.