External Sales and Service Advisor Lead OBR

FirstRand Bank Limited; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading financial institution in Gauteng is looking for an External Sales and Service Advisor Lead to manage client relationships and achieve sales targets. The ideal candidate will apply sales processes and have relevant qualifications, with opportunities for networking and collaboration in a challenging environment. Applications close on 02/10/25.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• Must have completed a FSCA recognized qualification.
• First Level Regulatory Examination is required.

Responsibilities

• Apply appropriate sales processes to achieve sales targets.
• Deliver end-to-end client management process.
• Contact prospective clients to sell banking products.

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification or higher

First Level Regulatory Examination

Job description

Overview

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.


• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, preparing the proposal to credit, managing internal dependencies, closing the deal and managing post-sales queries when relevant.


• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.


• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customers to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.


• Analyse competitor information gathered and ensure active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.


• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.


• Maintain expert knowledge on specific products, pricing, application procedure, processing, and timelines to drive and achieve relevant sales targets.


• Understand reasons for and comply with governance in terms of legislation and audit requirements.


• Manage ongoing relationships to maximize Business Portfolio cross-sell opportunities and strengthen client relationships.

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.


• Completed First Level Regulatory Examination

Access / Benefits

• Opportunities to network and collaborate.


• A challenging working environment


• Opportunities to innovate.

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Disclosures

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

02 / 10 / 25

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#FNB

#Ll -SM8

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.