Exports Coordinator

West Coast Personnel; Cape Town; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A logistics company is seeking a hands-on candidate for the international air freight coordination role, focusing on customs clearance and rebate store dispatch. Responsibilities include planning and coordinating shipments, managing customs entries, and overseeing rebate store operations. Requirements include a Matric with a Logistics or International Trade qualification and at least 3 years of relevant experience. The ideal candidate is proactive, detail-oriented, and possesses strong skills in airfreight documentation and customs compliance.

Qualifications

• 3+ years in air freight forwarding, export logistics, or customs administration.
• Experience dealing directly with airlines, customs, and SARS systems.
• Strong knowledge of airfreight documentation and customs processes.

Responsibilities

• Plan, book, and coordinate international air shipments directly.
• Handle customs entries and export declarations through SARS systems.
• Manage daily operations of rebate store including dispatch.

Skills

Airfreight documentation

Customs processes

Proficient in Excel

Knowledge of Incoterms

Organised and detail-focused

Education

Matric + Logistics/Supply Chain or International Trade qualification

Tools

Syspro

SAP

Job description

Role Summary

This is a hands-on role focused primarily on international air freight coordination, customs clearance, and domestic rebate store dispatch. The successful candidate will act as an in-house freight forwarder, working directly with airlines and customs to manage exports, with limited involvement in sea freight. This role reduces reliance on third-party logistics providers and plays a key part in streamlining the company’s shipping processes and controlling transport costs.

Key Responsibilities

✈️ Air Freight & Export Coordination (Primary Focus)

• Plan, book, and coordinate international air shipments directly with airlines and ground handling agents.
• Track all export air shipments from booking through to final delivery.
• Ensure documentation is prepared in accordance with airline and customs requirements:

• Air waybills (AWBs)
• Commercial invoices
• Packing lists
• Certificates of origin and any regulatory documentation

Liaise with international clients on shipment statuses and ETAs. Sea Freight (Minimal Involvement)

• Occasionally assist with small-scale sea freight exports when needed.
• Prepare export documentation and liaise with freight agents as required.

Customs Clearance & Compliance

• Handle customs entries and export declarations directly through SARS systems.
• Apply correct tariff codes and ensure proper calculation of duties and VAT (if applicable).
• Maintain compliance with South African customs regulations and international trade requirements.
• Resolve any customs holds or inspection issues efficiently.

Rebate Store Operations

• Work closely with the Accountant, who oversees rebate store function, and with the Sales Team.
• Manage daily operations: order receiving, picking, packing, and courier dispatch.
• Liaise with domestic couriers for collections and deliveries.
• Track all outbound deliveries and returns; ensure timely client fulfilment.
• Maintain accurate stock movement records and dispatch logs.

Administration & Cost Tracking

• Track and log all freight costs, raising red flags on cost anomalies.
• Identify opportunities to reduce logistics spend by internalising freight processes.
• Assist the Accountant with weekly reporting on dispatch volumes, freight costs, and delivery performance.

Candidate Profile

Minimum Requirements:

• Matric + Logistics/Supply Chain or International Trade qualification
• 3+ years in air freight forwarding, export logistics, or customs administration
• Experience dealing directly with airlines, customs, and SARS systems
• Strong knowledge of airfreight documentation and customs processes

Skills:

• Familiar with Incoterms, tariff codes, and SARS customs systems
• Proficient in Excel and logistics/ERP platforms (e.g., Syspro, SAP, or similar)
• Organised, detail-focused, and process-driven
• Able to work independently but communicate closely with finance