Expert Detailing Representative - Botswana

IQVIA; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global healthcare company is seeking an experienced Expert Detailing Representative to enhance engagement with healthcare providers in Botswana. This full-time role involves conducting expert sessions, utilizing multiple channels for engagement, and monitoring performance metrics. Candidates should possess a relevant scientific degree and at least five years in pharmaceutical sales. The ideal applicant will have exceptional communication skills and proficiency in digital CRM tools. Join a forward-thinking team dedicated to impactful healthcare solutions.

Qualifications

• Minimum 5 years in pharmaceutical sales or a related healthcare role.
• Valid driver’s license and access to a reliable vehicle.
• Based in Botswana with the legal ability to work in Botswana.

Responsibilities

• Conduct expert detailing sessions with HCPs.
• Utilize multiple channels to drive meaningful engagement.
• Build and maintain strong relationships with HCPs.

Skills

Strong communication and presentation abilities

Proficiency in digital tools and CRM systems

Analytical mindset

Excellent time management

Knowledge of pharmaceutical compliance and ethical standards

Education

BSc or equivalent in a relevant scientific field

Tools

Veeva

Job description

Expert Detailing Representative - Botswana

IQVIA Bloemfontein, Free State, South Africa

Job Title: Expert Detailing Representative

Location: Botswana

Industry: Pharmaceutical / Healthcare

Employment Type: Full-Time

Overview

A leading global Consumer Healthcare company is seeking a dynamic and experienced Pharmaceutical Sales Representative to join their team as an Expert Detailing Representative (EDR) in Mauritius. This role is ideal for a science‑driven sales professional with a strong understanding of healthcare provider (HCP) engagement and a passion for promoting therapeutic solutions that make a difference.

Key Responsibilities

• Conduct expert detailing sessions with HCPs, presenting clinical data and therapeutic benefits.
• Recruit HCPs to digital platforms and support digital engagement initiatives.
• Utilize multiple channels (face‑to‑face, remote, email, webinars) to drive meaningful engagement.
• Guide HCPs in accessing patient communication tools and digital resources.
• Encourage participation in Continuous Medical Education (CME) modules.
• Ensure consistent in‑call quality and monitor expert performance metrics.
• Build and maintain strong relationships with HCPs in your territory.
• Distribute medical samples to support patient trials and product conversion.
• Track and achieve KPIs such as AWR, BRMO, and SoR.
• Meet or exceed territory sales targets.
• Provide market insights and competitor intelligence to internal teams.
• Organize and support educational events and meetings.
• Uphold compliance standards and represent the field team professionally.

Qualifications & Requirements

• Education: BSc or equivalent in a relevant scientific field.
• Experience: Minimum 5 years in pharmaceutical sales or a related healthcare role.
• Skills:
  • Strong communication and presentation abilities.
  • Proficiency in digital tools and CRM systems (e.g., Veeva).
  • Analytical mindset with the ability to interpret sales data and KPIs.
  • Excellent time management and organizational skills.
  • Knowledge of pharmaceutical compliance and ethical standards.
• Other Requirements:
  • Valid driver’s license and access to a reliable vehicle.
  • Based in Botswana with the legal ability to work in Botswana.

Why Join Us?

This is an exciting opportunity to be part of a forward‑thinking team that values innovation, professional development, and impactful healthcare solutions. You’ll play a key role in shaping HCP engagement and driving brand success in a dynamic market.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com