Executive Director Of Recruiting Operations

Cactus Search; Durban; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading recruitment agency in Durban, South Africa is looking for an Executive Director of Recruiting Operations. The ideal candidate will have at least 6 years of recruitment experience, including 3 years in a senior role, and will oversee recruitment processes across various operations. This position involves developing strategies, enhancing recruitment technology, and ensuring compliance with labor laws. If you possess a strategic mindset and strong stakeholder management skills, this is your chance to shape talent acquisition for a successful organization.

Qualifications

• Minimum 6 years of experience in recruitment.
• At least 3 years in a senior operational leadership role.
• Proven track record in managing large-scale recruitment operations.

Responsibilities

• Lead recruitment operations across all channels.
• Develop scalable recruitment strategies.
• Forecast hiring needs with senior leadership.
• Enhance recruitment processes and technology platforms.
• Monitor key performance metrics.
• Ensure excellent candidate experience.
• Build and lead a recruitment team.

Skills

Stakeholder management

Data analytics

Recruitment strategy

Process optimization

Communication skills

Tools

Recruitment technologies

Job description

Executive Director of Recruiting Operations

We are seeking an experienced and dynamic Executive Director of Recruitment Operations to lead our high-volume recruitment function, ensuring best-in-class talent acquisition strategies and operational excellence.

This pivotal role will oversee end-to-end recruitment delivery across multiple business units, with a strong focus on process optimisation, data-driven hiring, and strategic workforce planning across a number of South African locations.

Salary : R1,, – R1,, per annum (Total Cost to Company)

Location : Durban, South Africa

If you are a strategic thinker with a passion for people, metrics, and efficiency—and have experience in high-growth environments such as the BPO sector—this is your opportunity to shape the future of talent acquisition for a leading organisation.

Key Responsibilities

Lead and manage the recruitment operations function across all hiring channels.

Develop and implement scalable recruitment strategies aligned with business goals.

Partner with senior leadership to forecast hiring needs and workforce planning.

Oversee and enhance recruitment processes, tools, and technology platforms.

Monitor and report on key performance metrics (e.g., time-to-hire, cost-per-hire, quality of hire).

Ensure an excellent candidate experience across all touchpoints.

Build and lead a high-performing recruitment team, providing coaching and professional development.

Collaborate with marketing and branding teams to attract top-tier talent.

Ensure compliance with local labour laws and internal governance standards.

Requirements

Minimum of 6 years' experience in recruitment, with at least 3 years in a senior or operational leadership role.

Proven track record of managing large-scale recruitment operations.

Strong understanding of recruitment technologies and data analytics.

Experience in or knowledge of the BPO sector is highly advantageous.

Exceptional stakeholder management and communication skills.

Strategic mindset with the ability to execute tactically.

Seniority level

Director

Employment type

Full-time

Job function

Customer Service, General Business, Human Resources

Industries

Staffing and Recruiting, Outsourcing, Offshoring, Consulting