Exceptional Technical Service Leader

Bebeetechnicalservice; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading automation service provider in Johannesburg is seeking a Technical Service Manager. In this role, you will lead a dynamic technical team, oversee daily operations, and enhance service delivery through effective training and process improvements. The ideal candidate will have over 5 years of experience in managing technical teams, with strong mechanical and electrical knowledge, and be skilled in advanced technologies like PLCs and SCADA. This position offers a challenging yet rewarding environment to optimize team performance.

Qualifications

• 5+ years of experience managing technical or service teams.
• Practical experience with industrial equipment and automation systems.
• Mechanical and electrical knowledge is essential.

Responsibilities

• Lead and mentor a technical team to deliver service excellence.
• Oversee daily operations and manage workflow.
• Drive continuous improvement through training and process optimization.

Skills

Technical team management

Strong communication

Problem-solving

Tools

PLCs

SCADA

HMI systems

Job description

Role Overview

As a Technical Service Manager, you will lead and mentor a dynamic technical team to deliver exceptional service excellence.

Oversee daily operations, manage workflow and schedules, build strong client relationships, and resolve complex issues efficiently.

Key Responsibilities

• Drive continuous improvement through training, process optimization, and the implementation of best practices.
• Integrate advanced technologies such as PLCs, SCADA, and automation systems into team workflows.

Requirements

• 5+ years of experience in managing technical or service teams with mechanical and electrical knowledge.
• Practical experience with industrial equipment, PLCs, SCADA, and HMI systems.
• Strong communication and problem‑solving skills are essential for success in this role.