Durban Upmarket Restaurant GM - Lead Ops & Guest Experience

Recruit for Africa PTY Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An upmarket restaurant in Durban is looking for a General Manager to lead daily operations and enhance guest experiences. The ideal candidate will have 5–8+ years in dining operations and at least 3 years in a senior management role. Key responsibilities include P&L oversight, team development, and ensuring compliance with regulations. Benefits include a starting salary of ZAR 35000 and performance incentives.

Benefits

Salary starting from ZAR 35000

Meal on duty

Cell phone allowance

Transport stipend

Performance incentives

Qualifications

• 5–8+ years in premium or lifestyle dining operations.
• Minimum 3 years as a GM or senior manager of a 150+ cover restaurant.
• Proven financial acumen and team leadership capability.

Responsibilities

• Full P&L oversight including revenue, costs, labour %, and profitability.
• Leadership and development of FOH and BOH teams.
• Uphold guest experience standards and deliver VIP service.
• Ensure compliance with OHS, liquor licensing, and food safety regulations.
• Manage cash handling, stock control, and reporting accuracy.
• Collaborate with Head Office on marketing activations.

Skills

Leadership and team development

Financial acumen

Guest experience standards

Compliance knowledge

Job description

An upmarket restaurant in Durban is looking for a General Manager to lead daily operations and enhance guest experiences. The ideal candidate will have 5–8+ years in dining operations and at least 3 years in a senior management role. Key responsibilities include P&L oversight, team development, and ensuring compliance with regulations. Benefits include a starting salary of ZAR 35000 and performance incentives.