Despatch Supervisor

Pro Tem Recruitment; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A logistics firm is seeking a Despatch Supervisor to oversee the dispatch of glass products in Cape Town. Responsibilities include planning daily despatches, managing staff, and ensuring safety and compliance with regulations. The ideal candidate should have experience in logistics, strong leadership skills, and familiarity with dispatch software. A salary of R15 000 or more, depending on experience, is offered.

Qualifications

• Proven experience in logistics or dispatch supervision, preferably in the glass or manufacturing industry.
• Strong leadership and team management skills.
• Familiarity with dispatch software and inventory systems.

Responsibilities

• Plan and schedule daily despatches of glass products.
• Allocate delivery routes and coordinate with drivers.
• Lead and manage despatch staff.

Skills

Logistics supervision

Leadership

Organizational skills

Communication

Tools

Dispatch software

Inventory systems

Job description

Overview

Job Title: Despatch Supervisor – Glass Industry

Department: Logistics / Operations

Location: [AIRPORT INDUSTRIA]

Reports To: BRANCH MANAGER

Responsibilities

• Plan and schedule daily despatches of glass products to meet customer deadlines.
• Allocate delivery routes and coordinate with drivers and transport partners.
• Lead and manage despatch staff, including loaders, drivers, and warehouse assistants.
• Provide training, performance feedback, and ensure adherence to SOPs.
• Ensure accurate documentation of goods dispatched, including delivery notes, invoices, and packing lists.
• Maintain real-time records of stock movement and despatch logs.
• Ensure proper handling and packaging of fragile glass items to prevent damage.
• Enforce safety protocols for loading and transportation.
• Liaise with sales and customer service teams to confirm delivery schedules.
• Address delivery issues, delays, or complaints promptly and professionally.
• Use dispatch software to track shipments and optimize delivery routes.
• Generate daily / weekly reports on despatch performance and KPIs.

Qualifications & Skills

• Proven experience in logistics or dispatch supervision, preferably in the glass or manufacturing industry.
• Strong leadership and team management skills.
• Familiarity with dispatch software and inventory systems.
• Excellent organizational and communication abilities.
• Knowledge of transportation regulations and safety standards.

Preferred Attributes

• Attention to detail, especially in handling fragile goods.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving mindset with a proactive approach.

Salary

R15 000 – UP depending on experience