Design Director, Digital Experience & Strategy

Absa Bank Limited; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading financial institution in Johannesburg seeks a Design Director to drive customer-focused design across its business units. The successful candidate will manage multiple design projects, align them with business strategy, and influence stakeholders at all levels. A Bachelor’s degree in relevant fields and 5 to 7 years of experience in leading design projects are required. This role offers a chance to innovate and lead in a dynamic environment, making a significant impact on customer experience across the bank's services.

Qualifications

• 5 to 7 years’ experience directing complex design projects.
• Experience in the financial services industry preferred.
• Strong track record of delivering impactful design projects.

Responsibilities

• Drive customer and design thinking across business units.
• Partner with leadership to align design with business strategy.
• Monitor quality of design delivery through customer metrics.

Skills

Highly creative

Ability to inspire others

Ability to influence stakeholders

Education

Bachelor’s Degree in Arts/Social Science or equivalent

Degree in a Design discipline

Job description

A leading financial institution in Johannesburg seeks a Design Director to drive customer-focused design across its business units. The successful candidate will manage multiple design projects, align them with business strategy, and influence stakeholders at all levels. A Bachelor’s degree in relevant fields and 5 to 7 years of experience in leading design projects are required. This role offers a chance to innovate and lead in a dynamic environment, making a significant impact on customer experience across the bank's services.