Deputy Store Manager- Gateway

adidas Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading sportswear company is seeking a Deputy Store Manager for their Gateway store in KwaZulu-Natal, Durban. In this role, you will oversee daily operations, train associates, and support the store manager in staff development. The ideal candidate has a high school diploma, two years of retail experience, and excellent communication skills. This position offers a chance to grow within a distinguished retail brand.

Qualifications

• High school diploma and 2 years of retail experience required.
• Ability to communicate effectively in English, both written and oral.
• Excellent verbal and written communication skills.

Responsibilities

• Provide training to associates and assist in staff development.
• Oversee daily store operations and ensure compliance with policies.
• Assist the store manager in employee evaluations and performance.

Skills

Communication skills

Staff development

Decision-making skills

Customer service

Basic math abilities

Education

High school diploma

Tools

MS Word

Excel

Outlook

Point of sale systems

Job description

Overview

Job title: Deputy Store Manager - Gateway

Job Location: KwaZulu-Natal, Durban

Deadline: October 10, 2025

Responsibilities

• Provide training to all associates and assist the store manager in staff development aligned with adidas retail growth objectives.
• Oversee daily store operations and ensure compliance with adidas retail policy and procedures.
• Support the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity.
• Assist the store manager by evaluating employees’ performance on a day-to-day basis.
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Utilize customer service, training, educational tools, and communication to develop staff toward adidas retail goals.
• Maintain personnel files to company standards and ensure confidentiality of adidas retail operating information.
• Ensure adherence to legal statutes and safety guidelines in store management and associate supervision.
• Obtain necessary skills and training through daily interaction with store management and external training to develop promotable skills.
• Adhere to adidas retail visual presentation guidelines.
• Implement security procedures including shrinkage control and safety inspections.
• Assist in developing merchandising, advertising, and promotional programs to meet sales and marketing goals.
• Resolve customer complaints.
• Maintain inventory levels by communicating with the store manager about product overages and shortages.
• Assist the store manager in implementing and maintaining management systems for planning, organization, controlling, and auditing store operations.
• Other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

• High school diploma and 2 years of retail experience and/or training; or equivalent combination of education and experience.

Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence; speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities

• Ability to use MS Word, Excel, Outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.