Debtors Clerk

Headhunters; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency is seeking an experienced Debtors Clerk / Accounts Receivable to join a dynamic team in Port Elizabeth. The ideal candidate will possess a minimum of 3 years’ experience in accounts receivable, coupled with strong skills in financial reconciliation and customer communication. Key responsibilities include managing debtor accounts, generating invoices, and resolving discrepancies. Proficiency in accounting software like Pastel and experience within FMCG environments is a must. This role offers a great opportunity for professional growth.

Qualifications

• Minimum 3 years’ experience in Accounts Receivable / Debtors / Credit Control.
• Experience within FMCG, food, wholesale, or retail supply chain environments.
• Strong skills in resolving complex allocations and disputes.

Responsibilities

• Monitor and manage debtor accounts to ensure timely collections.
• Generate and issue customer invoices accurately.
• Reconcile customer accounts and resolve discrepancies.

Skills

Numerical skills

Analytical skills

Communication skills

Interpersonal skills

MS Excel proficiency

Attention to detail

Education

Matric / National Senior Certificate

Diploma or Certificate in Accounting, Bookkeeping, or Finance

Tools

Pastel Partner or Evolution

Retail portals (SPAR, Checkers, Shoprite)

Job description

Our client in the FMCG and Supply Management industry is seeking to employ a Debtors Clerk / Accounts Receivable to join their team based in Port Elizabeth.

An awesome opportunity awaits you!

Requirements

• Minimum: Matric / National Senior Certificate
• Preferred: Diploma or Certificate in Accounting, Bookkeeping, or Finance
• Minimum 3 years’ experience in Accounts Receivable / Debtors / Credit Control
• Experience within FMCG, food, wholesale, or retail supply chain environments
• Pastel Partner or Evolution experience (customer ledgers, allocations, open-item management)
• Experience working with retail portals (SPAR, Checkers, Shoprite) or similar EDI/remittance systems
• Strong numerical, analytical, and reconciliation skills
• Excellent communication and interpersonal skills with confidence in collections
• Proficient in MS Excel (pivot tables, VLOOKUPs, reconciliation templates)
• High attention to detail and ability to manage multiple priorities under tight deadlines
• Experience resolving complex allocations, unallocated cash, and disputes
• Understanding of perishable/FMCG payment cycles and working capital management

Responsibilities

• Monitor and manage debtor accounts to ensure timely collections in line with agreed credit terms
• Generate and issue customer invoices accurately and timeously
• Allocate receipts to invoices in Pastel and maintain accurate open-item records
• Reconcile customer accounts, investigate overdue balances, and resolve discrepancies
• Proactively follow up on outstanding payments via phone, email, and WhatsApp
• Manage retail portal processes (SPAR, Checkers, Shoprite), including downloading remittances, reconciling deductions and claims, and allocating receipts within 48 hours
• Maintain a disputes log and liaise with Sales and Operations to resolve pricing disputes, short deliveries, and claims
• Prepare weekly reports on outstanding debt, unallocated receipts, collections status, and cash flow impact
• Support month-end processes, including Debtors Control account reconciliation and audit support
• Identify and implement process improvements to optimise accounts receivable workflows

Please note: If you do not receive a response within two (2) weeks of applying, please consider your application unsuccessful.