Data Technologist (ICT Technician)

Department of Health; Johannesburg; On-site; ZAR 326 000; Full time

Job summary

A government health department in Johannesburg is seeking a candidate for an ICT support role. The successful applicant will provide desktop support, troubleshoot networks, and assist with software installation. Applicants should have significant experience in ICT environments and various technical skills. Knowledge of systems like SAP and Active Directory is advantageous. The position encourages applications from women and people with disabilities, emphasizing a commitment to diversity and inclusion.

Qualifications

• Minimum of Grade 10 or equivalent with 10 years’ experience.
• Grade 12 or equivalent with 3 years’ experience.
• National Diploma or Degree with 2 years experience.
• Knowledge of Finance, HR matters, and Training.

Responsibilities

• Provide ICT end-user desktop and system support.
• Attend and resolve calls logged through the service desk.
• Provide network troubleshooting and support (LAN, WAN, Wireless).
• Install and support software and applications.

Skills

Mathematics

Organizing

Ability to operate computer

Interpersonal relationship

Problem solving

Conflict resolution

Research

Analytical thinking

Strong communication skills

Report writing skills

Education

Grade 12 or equivalent

National Diploma or Degree

Tools

Microsoft 0365

SAP

Active Directory

Network connection technologies

Job description

Package

• Package : R325 101 .00 per annum (plus benefits)

Requirements

• A minimum of Grade 10 or equivalent with 10 years’ experience, Grade 12 orequivalent with 3 years’ experience or a National Diploma or Degree with 2 years experience. Knowledge: Knowledge of a variety of work procedures such as Finance, HR matters, Training, Telephone etiquette, Planning and Organizing, Procurement directives and procedures, Statistics, Computer, Administration procedures relating to specific working environment including norms and standards. Skills: Mathematics, Organizing, Ability to operate computer Interpersonal relationship, Formulation and editing, Problem solving, Maintaining discipline, Conflict resolution, Research, Analytical thinking. The following will be added advantages: Microsoft certifications, CISCO CCNA, A+, N+. 2-3 years functional experience in ICT environment/ desk Top support. Knowledge of operating systems, network connection technologies, Active Directory, Information Security and government systems (SAP/ HIS/ MEDICOM, BAS, PERSAL, ESS etc). Strong communication and report writing skills. Must have sound verbal and written communication skills. Must be Able to work under pressure and to take initiative. Ability to work independently and in a team. Ability to organize and plan. Must be self-motivated. Knowledge and application of Batho Pele Principles.

Duties

• The successful candidate will be responsible for providing ICT end-userdesktop and system support. Attend and resolve calls logged through the service desk and escalate the calls not resolved accordingly. Provide network troubleshooting and support (LAN, WAN, Wireless). Provide support to peripheral devices such as desktop computers, multifunction and high-volume network printers, and IP phones. Install and support software and applications (Microsoft 0365 environment). Keep abreast with ICT information systems, changes and updates. Escalate warranty repairs for peripherals to appropriate vendors. Support and provide guidance to clients. Ensure all computer assets are accounted for and asset register is updated timeously. Antivirus, patches and system updates.

Notes

• Applications should be submitted strictly online at the following E-Recruitment portal: http://jobs.gauteng.gov.za. No hand-delivered, faxed, or emailed applications will be accepted. For assistance with online applications please email your query to [e-mail]. NB: Where Driver’s Licence is mandatory, exception will be granted for people with disabilities. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV). Applications without proof of a new Z83 application form and detailed CV will be disqualified. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview).It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. The recommended candidate may be subjected to Medical Surveillance as required by the Occupational Health and Safety Act, Act 5/1993. It is Department’s intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. WOMEN AND PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.

Employer

Department of Health

Location

Charlotte Maxeke Johannesburg Academic Hospital

Closing Date

24-12-2025

Criteria Questions

Do you have a minimum of Grade 10 or equivalent with 10 years’ experience, Grade 12 or equivalent with 3 years’ experience or a National Diploma or Degree with 2 years experience?

Do you have 2-3 years functional experience in ICT environment/ desk Top support?

Please Notes

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.