Customer Service Specialist

Bebeetechnical; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions provider in South Africa is looking for a Technical Support Manager. The successful candidate will provide exceptional support to clients, specifically troubleshooting POS systems. Key qualifications include a GR12 qualification or higher, and expertise in PC hardware, software, and networking. The role also offers the chance to develop your skills in handling diverse products, making it ideal for a proactive individual in a fast-paced environment.

Benefits

Opportunity to work with a range of products such as CCTV, Access Control.

Chance to develop technical skills and expertise.

Qualifications

• Minimum GR12 qualification or higher.
• Preferably supplemented by an Electronics / IT Technical Diploma or BTech degree.
• Experience as a Support Technician or Help Desk operator.

Responsibilities

• Provide exceptional technical support to clients.
• Troubleshoot and resolve issues with POS systems.

Skills

PC Hardware and Software expertise

Networking knowledge and qualifications

Basic Electronics knowledge

Education

GR12 qualification

Electronics / IT Technical Diploma or BTech degree

Job description

Technical Support Manager

We are seeking a highly skilled and experienced Technical Support Manager to join our team.

The successful candidate will be responsible for providing exceptional technical support to clients, including troubleshooting and resolving issues with POS systems.

Key Qualifications

Minimum GR12 qualification or higher, preferably supplemented by an Electronics / IT Technical Diploma or BTech degree.

Essential Skills

• PC Hardware and Software expertise
• Networking knowledge and qualifications
• Basic Electronics knowledge and experience

Desirable Attributes

• Proven track record as a Support Technician / Help Desk operator
• Excellent client communication skills
• Able to work effectively in a fast-paced environment

Benefits of the Role

• Opportunity to work with a range of products, including CCTV, Access Control, Alarms, Gatemotors and Electric Fence
• Chance to develop your technical skills and expertise