Customer Service Assistant Dordrecht

Cwenga Direct Marketing; eMalahleni; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A customer service company is seeking a Customer Service Assistant in eMalahleni, Mpumalanga. The role focuses on providing excellent customer service, driving sales through customer engagement, and sharing product knowledge. Candidates should have Matric and good communication skills, with a strong customer service mindset. This position also requires active listening and problem-solving skills to assist customers effectively. Join us to make an impact in customer interactions.

Qualifications

• Basic English skills to communicate effectively.
• Willingness to learn on the job is essential.
• Customer-focused mindset is required.

Responsibilities

• Provide excellent customer service and respond to customer inquiries.
• Drive sales through engagement with customers and product knowledge sharing.
• Support customers to resolve issues with empathy and effective problem solving.

Skills

Good communication and interpersonal skills

Strong customer service skills

Active listening

Problem solving skills

Education

Matric

Job description

Overview

Customer Service Assistant in Dordrecht at Cwenga Direct Marketing. Join to apply for this position that focuses on providing excellent customer service, driving sales through engagement with customers, and sharing product knowledge.

Responsibilities

• Provide excellent customer service and respond to customer inquiries.
• Drive sales through engagement with customers and product knowledge sharing.
• Support customers to resolve issues with empathy and effective problem solving.

Qualifications

• Matric
• Basic English
• Good communication and interpersonal skills
• Willingness to learn on the job
• Customer-focused mindset
• Strong customer service skills
• Active listening
• Problem solving skills when dealing with customer issues
• Empathic attitude