Customer Relations Officer - Port Elizabeth

Headhunters; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm is seeking an experienced Customer Relations Officer to be based in Gqeberha. The successful candidate will drive sales through regular contact with key accounts, manage member requests efficiently, and ensure accurate sales administration. Minimum qualification is Grade 12, and proficiency in Excel, Word, and Outlook, alongside fluency in both English and Afrikaans, is required.

Qualifications

• Minimum qualification of Grade 12.
• Proficient in computer applications such as Excel, Word, and Outlook.
• Fluency in English and Afrikaans is essential.

Responsibilities

• Drive sales performance through regular telephonic contact with key accounts.
• Process orders and maintain communication with suppliers.
• Manage member requests and ensure timely information distribution.

Skills

Computer literacy

Fluent in English

Fluent in Afrikaans

Education

Grade 12

Job description

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth.

Requirements:

• Minimum qualification: Grade 12.
• Computer literate – Excel, Word, Outlook.
• Fluent in English / Afrikaans language.

Responsibilities, but not limited to:

1. Sales:

• To drive through regular telephonic contact, sales and required service levels of specific key accounts.
• To ensure turnover achievement by soliciting sales.
• To process orders and placement thereof with the relevant suppliers.

1. Member Management:

• To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
• To ensure the timely dissemination of critical information.
• To ensure the service and different value-added services offered delivered in an excellent manner.

1. Sales Administration:

• To manage and negotiate the deal request process.
• To complete the required administration and controls efficiently and accurately.
• Process all orders on the system to company standard.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.