Crew Purser

Crew Life at Sea; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A maritime company in South Africa is seeking a Crew Purser to manage all administrative tasks for crew members aboard a cruise ship. Responsibilities include maintaining crew records, coordinating travel arrangements, and overseeing daily operations. The ideal candidate should have prior experience in crew management, excellent communication skills, and the ability to work in a fast-paced environment. This role requires flexibility with hours and travel as needed.

Qualifications

• Previous experience as a Crew Purser or in a similar role in the maritime industry.
• Strong knowledge of crew management processes and procedures.
• Ability to work well under pressure and in a fast-paced environment.
• Willingness to work irregular hours and travel as needed.

Responsibilities

• Manage all administrative tasks related to the crew onboard the cruise ship.
• Maintain accurate and up-to-date crew records.
• Coordinate crew travel arrangements, including flights and visas.
• Monitor crew attendance and ensure proper staffing levels.
• Oversee the onboard crew store and manage inventory.

Skills

Organizational skills

Time-management skills

Communication skills

Customer service skills

Attention to detail

Tools

Microsoft Office

Crew management software

Job description

- Manage all administrative tasks related to the crew, including processing contracts, payroll, and crew schedules onboard the cruise ship

- Maintain accurate and up-to-date crew records, including personal information, training, and certifications.

- Coordinate crew travel arrangements, including flights, visas, and accommodations.

- Monitor crew attendance and work closely with the vessel's captain to ensure proper staffing levels.

- Oversee the onboard crew store and manage inventory and sales.

- Handle crew inquiries, concerns, and complaints in a professional and timely manner.

- Assist with crew training and development programs.

- Prepare and maintain crew-related budgets and expenses.

- Collaborate with other departments to ensure the smooth operation of the vessel.

Requirements:

- Previous experience as a Crew Purser or in a similar role in the maritime industry.

- Strong knowledge of crew management processes and procedures.

- Excellent organizational and time-management skills.

- Proficient in Microsoft Office and crew management software.

- Exceptional communication and customer service skills.

- Ability to work well under pressure and in a fast-paced environment.

- Strong attention to detail and accuracy.

- Willingness to work irregular hours and travel as needed.