Compliance Manager

GBS; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A financial services provider in Durban is seeking a skilled Compliance Manager to maintain regulatory compliance and manage risks. This role requires a legal qualification, admitted attorney status, and 3 to 5 years of experience in the industry. The successful candidate will develop compliance frameworks, provide management reports, and collaborate across departments to resolve compliance issues. Strong analytical and communication skills are essential for this role.

Qualifications

• 3 to 5 years of experience in the financial services industry.
• Knowledge of regulatory requirements related to compliance.
• Experience in a call centre environment is beneficial.

Responsibilities

• Maintain compliance and risk management frameworks.
• Provide management reports on compliance.
• Develop communication methods across departments.
• Assist with alignment to international regulations.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Communication skills

Education

Legal qualification (LLB)

Admitted Attorney

Job description

Job title: Compliance Manager

Job Location: KwaZulu-Natal, Durban

Deadline: September 22, 2025

Overview

We’re looking for a highly skilled and motivated Compliance Manager to join our team. This is an exciting opportunity for a professional who thrives in a dynamic, fast-paced environment and is passionate about maintaining the highest standards of regulatory compliance within the financial services industry. At GBS, we value innovation, initiative, and a strong service mindset—qualities that ensure our teams not only meet compliance objectives but also drive real business impact.

Responsibilities

• Compliance and Risk Management
  • Maintain the compliance and risk management framework and operating manuals in accordance with legislation and government policy.
  • Establish and oversee compliance management plans and monitoring systems to ensure adherence to laws and regulations.
  • Identify legislative risks, focusing on areas such as financial services, POPI, and Information Security.
  • Monitor industry developments and provide advice and training on compliance matters.
  • Manage and report compliance breaches and exposures, preparing reports for senior management and regulatory bodies.
  • Liaise with regulators and maintain departmental structures and resources.
  • Support the development of risk management policies and procedures.
  • Prepare and submit all required documentation to the FSCA, including necessary updates to registers.
  • Assess compliance levels and implement processes and workflows to ensure adherence to regulations.
  • Compile and analyse risk reports for senior management.
• Reporting
  • Provide reports to management regarding areas of non-compliance.
  • Conduct meetings with relevant stakeholders to discuss compliance concerns.
  • Prepare reports on the status of compliance efforts.
  • Maintain records of compliance activities.
• Communication
  • Develop regular communication methods across all operational departments.
  • Collaborate with sales, support, customer service, and project management teams to resolve compliance issues.
  • Maintain relationships with external compliance firms.
  • Act as an internal advisor on compliance matters during business decisions and new project developments.
  • Assist with being an internal liaison between the HOD and other departments, identifying issues of non-compliance and assisting with remedial action.
• International Compliance
  • Assist with new business ventures that require alignment with international regulations.

Minimum Requirements

• A legal qualification (LLB) is essential.
• Must be an Admitted Attorney.
• A minimum of 3 to 5 years of industry-related experience within short-term or long-term insurance, preferably within a financial services provider.
• Previous experience in a call centre environment is considered beneficial.
• Strong understanding of regulatory requirements, as outlined in the Compliance Universe document.
• Proven process management skills and sound knowledge of audit methodologies and techniques.

Specific Skills Required

• Strong analytical and problem-solving skills.
• Attention to detail for analysing reports, identifying issues in working processes, and making recommendations for improvements.
• Building solid relationships with internal and external stakeholders.
• Good verbal and written communication skills.

Deadline: 18th September, 2025

Categories: Law / Legal jobs