COMMUNITY SCHEME COORDINATOR
My client, a leading property management company, is looking for a driven and organized individual to join their team as a Community Scheme Coordinator. This role supports day‑to‑day administration, financial oversight and governance compliance of sectional title schemes and homeowners’ associations. It offers training, exposure to both sectional title and HOA environments, and a clear pathway for career advancement to a portfolio manager role.
RESPONSIBILITIES
- Preparing and circulating notices, agendas and minutes for trustee and general meetings
- Maintaining scheme records, owner registers and filing systems
- Supporting compliance with relevant legislation and management rules
- Liaising with trustees, owners and residents on routine administrative matters
- Compiling and distributing annual reports, insurance schedules and trustee packs
- Supporting preparation of annual budgets, levy schedules and financial reports
- Issuing levy statements and assisting with arrears monitoring and collections
- Reconciling supplier invoices and payment requisitions for approval
- Assisting with financial queries from owners or trustees
- Logging and tracking maintenance requests
- Obtaining quotations and liaising with contractors and service providers
- Maintaining maintenance schedules and records for the 10‑year Maintenance Repair and Replacement Plan
- Conducting or participating in routine site inspections and reporting findings
- Serving as a primary contact point for routine owner and tenant queries
- Preparing correspondence and following up on action items from trustee meetings
- Maintaining professional communication between managing agent, trustees and service providers
- Assisting with managing rule compliance and issuing notices when required
- Maintaining confidentiality and integrity in handling scheme information
- Upholding the standards of relevant regulatory bodies
- Committing to continuous learning and development in sectional title management
CRITERIA
- Matric is essential
- Tertiary qualification or certificate in Property Management, Real Estate Business Administration or equivalent is advantageous
- Knowledge or exposure to community schemes, property management or estate administration is preferred
- Proficiency in MS Office and comfort with online management platforms
- Valid driver’s licence and reliable transport is essential
- Excellent people and customer service skills
- Strong administrative and organisational skills
- Excellent written and verbal communication – proficiency in both English and Afrikaans
- Attention to detail and accuracy in record keeping
- Ability to prioritise tasks and meet deadlines
- Professional service‑oriented attitude with strong interpersonal skills and eagerness to learn and grow within the property management sector
CAREER PROGRESSION
Successful candidates will have the opportunity to grow into a Portfolio Manager role overseeing multiple sectional title and HOA schemes, with training and mentorship provided by senior management.