Commercial Manager

Exceed Human Resource Consultants; Stellenbosch; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A consulting firm based in Stellenbosch is seeking an experienced professional for a Client Relationship Management role. The candidate will serve as the primary point of contact for key accounts, ensure project delivery, and lead a diverse team. The ideal applicant has over 7 years of experience in account management, strong negotiation skills, and a relevant tertiary qualification. Competitive compensation offered.

Qualifications

• Proven experience (7+ years) in account management or client-facing leadership roles.
• Experience managing a multi-disciplinary and diverse team.
• Strong track record of revenue growth and client retention.

Responsibilities

• Serve as the primary point of contact for designated key accounts.
• Oversee delivery of services to assigned accounts.
• Contribute to shaping commercial strategy and client engagement approach.

Skills

Account management

Commercial management

Client relationship building

Team leadership

Negotiation skills

Education

Tertiary qualification in Business, Commerce or related field

MBA advantageous

Job description

Client Relationship Management

Serve as the primary point of contact and relationship owner for designated key accounts. Build strong, trust-based relationships with senior client stakeholders, ensuring sustained engagement and satisfaction. Actively identify opportunities to expand the scope of services, deepen client value, and secure long-term partnerships.

• Develop and execute account growth strategies aligned with client needs and commercial objectives.
• Prepare and negotiate Letters of Engagement (LoEs), proposals, and renewals that balance client value with company profitability.
• Be accountable for achieving revenue targets and sales budgets across the assigned portfolio.
• Monitor and report on account performance, commercial pipeline, and key financial metrics.

Project Delivery Oversight

• Oversee delivery of services to assigned accounts, ensuring projects are delivered on time, within scope, and to quality standards.
• Coordinate internal project teams, ensuring alignment between technical experts, consultants, and client requirements.
• Act as liaison between client personnel and internal teams, proactively addressing issues and risks to maintain delivery momentum.

Strategic Contribution & Leadership

• As a member of the senior team, contribute to the shaping of commercial strategy and client engagement approach.
• Provide leadership and guidance to account coordinators, consultants, and cross functional project teams.
• Share insights on market trends, client needs, and competitor activity to inform company strategy and service innovation.

Qualifications

• Proven experience (7+ years) in account management, commercial management, or client-facing leadership roles, ideally in consulting, sustainability, agriculture, or food systems.
• Proven experience of at least 5 years of managing a multi-disciplinary and diverse team. Proven people management skills is a key requirement.
• Strong track record of revenue growth and client retention within a portfolio of strategic accounts.
• Experience negotiating and managing commercial agreements and contracts.
• Knowledge of sustainability, agriculture, food systems, or related sectors is highly desirable.
• Tertiary qualification in Business, Commerce, Agriculture, Environmental Sciences, or a related field (MBA advantageous).

How to Apply

• Email your comprehensive CV to [e-mail].
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.