Commercial Lines Underwriter

The Legends Agency; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance firm in Johannesburg is seeking a Commercial Lines Underwriter to handle end-to-end policy management, including issuing and servicing commercial lines policies. The ideal candidate will have 3-5 years of underwriting experience, along with strong knowledge of short-term insurance regulations. This role offers market-related compensation, a supportive work culture, and contributions to medical insurance or a retirement annuity.

Benefits

Market-related compensation

Great family culture

Contribution toward Medical Insurance Scheme or Retirement Annuity

Qualifications

• 3-5 years' commercial lines underwriting experience.
• Strong knowledge of short-term insurance legislation and compliance.
• Proactive, organized, and able to work independently.

Responsibilities

• Underwrite, issue, and service commercial lines policies end-to-end.
• Process quotes, new business, renewals, amendments, and queries.
• Drive client retention through responsive service.

Skills

Commercial lines underwriting experience

Clear verbal and written communication skills

Strong relationship building

Organized and calm under pressure

Education

RE5

Class of Business Commercial Lines

Full NQF4 with relevant FAIS credits

Tools

TIAL

Job description

About the job Commercial Lines Underwriter

About Our Client

Our client is a specialist in short-term insurance with a strong focus on commercial lines. They pride themselves on service excellence, robust compliance, and long-term broker and client relationships. You'll join a supportive, values-driven team with a reputation for doing things the right way and investing in people.

The Role: Commercial Lines Underwriter

You will underwrite, issue, and service commercial lines policies end-to-endowning quotes, new business, renewals, amendments, and queries while safeguarding quality, compliance, and client retention. You'll work closely with brokers, clients, and internal stakeholders to deliver against service level agreements and uphold company standards.

Key Responsibilities

• Receive, interpret, and finalise instructions from clients, brokers, and stakeholders per SLA
• Issue policies in line with the new business workflow
• Process quotes, new business, amendments, and client queries
• Action renewals, cancellations, endorsements, and corrective actions
• Adhere to internal/external processes, guidelines, mandates, and SLAs
• Drive client retention through responsive, solutions-focused service

Requirements

• 3-5 years' commercial lines underwriting experience
• RE5, Class of Business Commercial Lines, and full NQF4 with relevant FAIS credits
• Preferred system experience: TIAL
• Strong knowledge of short-term insurance legislation, regulations, and compliance
• Clear verbal and written communication skills
• Proactive, organised, and calm under pressure
• Able to work independently and as part of a team
• Relationship builder who aligns with the company's ethos and values

What's In It for You

• Market-related compensation
• Great family culture
• Contribution toward Medical Insurance Scheme or Retirement Annuity