Clinical Facilitator Neurosciences

Hispanic Alliance for Career Enhancement; Cape Town; On-site; ZAR 450 000 - 650 000; Full time

Job summary

A leading healthcare organization is seeking a Neuroscience Clinical Facilitator to enhance healthcare professional (HCP) education at clinics. This role involves identifying educational needs and delivering tailored in-clinic services, guiding educational curricula via digital platforms, and supporting AMI events. The ideal candidate will have a relevant clinical degree and experience in training or coaching. Frequent travel will be required, making leadership and facilitation skills essential. This position promises to significantly impact HCPs' educational journeys in neuroscience.

Qualifications

• Experience in a sales or clinical specialist role in the pharmaceutical/medical device industry, ideally in neuroscience.
• Experience in training/coaching, including delivering workshops and training solutions.
• Valid driver’s licence and ability to travel 75% of the time.

Responsibilities

• Identify educational needs and deliver tailored educational journeys for each HCP enrolled.
• Guide HCP educational curricula using AMI digital platforms.
• Support key affiliate‑level AMI events and attend industry conferences.

Skills

Facilitation

Coaching

Leadership

Business English fluency

Education

University degree in a clinically based subject

Tools

VEEVA CRM

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Job Description

ICompany Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com.

The Neuroscience Clinical Facilitator (CF) is an HCP-facing role within AbbVie who facilitates HCP understanding of key learnings in‑clinic. The CF will have required experience in Neuroscience and will be trained to a high level of competency and skill. A clinical background or qualification is highly recommended for this role due to the clinical content and technical aspects covered with Healthcare Professionals (HCPs). The CF provides 1:1 in‑clinic facilitation tailored to educational need and aligned to the AbbVie Medical Institute (AMI) Educational Journey.

Key Responsibilities

• Delivers In‑Clinic Services (65%)
  The CF identifies educational need and delivers a bespoke educational journey for each HCP enrolled on a facilitation pathway, based on the HCP’s self‑assessment of knowledge, skills, and confidence. They support approximately 30 HCPs per affiliate, develop facilitation pathways aligned with AMI curricula, maintain high service levels, and record all activity in VEEVA CRM for KPI monitoring.
• Arranges and Supports Education via Digital Platforms (15%)
  The CF guides HCP educational curricula using AMI digital platforms to improve clinical knowledge around AbbVie Neuroscience products, providing core AMI offerings for beginner injectors and value for all HCPs within the role.
• Supports AMI Lead in Event Delivery (20%)
  The CF supports key affiliate‑level AMI events, attends industry conferences & AMI workshops, and may act as ‘First Assist’ for live technical workshops if clinically qualified.

Qualifications

• University degree in a clinically based subject (medicine, nursing, biokinetics, physiotherapy, occupational therapy, clinical pharmacy, etc.).
• Experience within a sales or clinical specialist role in the pharmaceutical/medical device industry, ideally in neuroscience.
• Experience in facilitation/training/coaching, including event management and delivery of workshops and training solutions.
• Valid driver’s licence and ability to travel 75% of the time (local, national, and international, including overnight stays).
• Strong leadership qualities consistent with AbbVie’s Ways We Work culture.
• Additional skills:
  • Business English fluency (ideal but not essential).
  • Metrics‑driven mindset, experience tracking activity in a CRM tool.
  • Intermediate Microsoft Word, Excel, Outlook; advanced PowerPoint.

Additional Information

AbbVie is an equal‑opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, and serving our community. Equal Opportunity Employer / Veterans / Disabled. US & Puerto Rico only – for more information on equal‑employment opportunity and reasonable accommodations, visit AbbVie’s dedicated pages.