Clinical Associate

The Legends Agency; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A digital health enterprise in Johannesburg is seeking a Clinical Associate to support innovative health solutions. The role involves collaborating with clinical teams to ensure high-quality service delivery. The ideal candidate will have at least 2 years of experience in healthcare, along with strong communication and organizational skills. You'll assist in coaching and monitoring digital health platforms, contribute to health education materials, and coordinate performance reviews. Join this mission-driven organization to make a tangible difference in healthcare delivery.

Qualifications

• 2+ years experience in healthcare, public health, or digital health.
• Ability to thrive in fast-paced, evolving environments.

Responsibilities

• Educate and support coaches on health indicators and chronic condition monitoring.
• Serve as a key contact for coaches and members, ensuring engagement and motivation.
• Monitor onboarding and usage of digital health platforms.
• Assist in developing health education content, workshops, and materials.
• Coordinate rosters, performance reviews, and data reporting processes.

Skills

Strong communication skills

Organizational skills

Data-driven

Solutions-oriented

Empathetic

Collaborative

Job description

Clinical Associate
Johannesburg (Remote)

About Our Client

Our client is a fast-growing digital health enterprise dedicated to improving access to quality care for people living with chronic health conditions across Sub‑Saharan Africa. By combining technology, behavioural science, and quality improvement methods, they empower both healthcare providers and consumers. The organisation is mission-driven, innovative, and growing rapidly, offering the opportunity to make a tangible difference in healthcare delivery.

The Role: Clinical Associate

This role focuses on supporting Yun digital health solutions, empowering members, and driving better health outcomes. You will collaborate with clinical teams and coaches to ensure high-quality care, innovation, and exceptional service delivery across digital platforms.

Key Responsibilities

• Educate and support coaches on health indicators and chronic condition monitoring
• Serve as a key contact for coaches and members, ensuring engagement and motivation
• Monitor onboarding and usage of digital health platforms, including coaching, education restrictive telehealth
• Assist in developing health education content, workshops, and materials
• Coordinate rosters, performance reviews, and data reporting processes

About You

• 2+ years experience in healthcare, public health, or digital health
• Strong communication and organizational skills
• Data-driven, solutions-oriented, and adaptable
• Empathetic, collaborative, and committed to service excellence
• Thrives in fast-paced, evolving environments