CLIENT SERVICES ASSISTANT – BIRMINGHAM – £30K

One Property Recruitment; Rustenburg; On-site; ZAR 675 000; Full time

Job summary

A real estate recruitment specialist is seeking a Client Services Assistant in South Africa, North West, Rustenburg. This role involves managing client service tasks related to property sales and requires at least one year's experience in the property sector. The salary is £30,000, with benefits including working from home, annual leave, and great progression opportunities. Candidates should have excellent customer service and organisational skills. Interested individuals can contact Luke Bates at the provided email.

Benefits

2 days working from home

23 days annual leave + bank holidays

Qualification sponsorship

Great opportunities for progression

Qualifications

• At least a year's experience in the property sector is essential.
• Organisational skills must be excellent to manage multiple tasks.
• Customer service skills are crucial for client interactions.

Responsibilities

• Manage and support client service tasks relating to property sales.
• Respond to sales pack enquiries professionally and promptly.
• Prepare and process various documentation with attention to detail.

Skills

Customer service focused

Excellent time management

Great organisational skills

People skills

Job description

Client Services Assistant – Birmingham – £30k

Are you seeking a new opportunity in Property Management? We’re partnered with an area specialist property management company in Birmingham Jewellery Quarter who’re looking for a Client Services Assistant to manage and support the administration of various client services tasks relating to property sales. Our client is one of the most reputable and well‑known management companies in the Midlands and anyone to join them at this stage of their growth will be a huge part of the company’s future success. We’re looking for an ambitious individual who wants career progression in a collaborative, high‑performing environment.

Role Requirements

• Respond promptly and professionally to sales pack enquiries
• Prepare LPE1/FME1 forms with attention to detail and accuracy, liaising with Property Managers
• Preparing supporting documentation and sending these and the LPE1/FME1 once approved
• Ensuring proper maintenance of the resales tracker
• Monitoring payments into the business and recording them on the resales tracker
• Being the first point of contact to deal with relevant customer enquiries via multiple channels including email & telephone
• Receive and process Notices of Transfers in a timely and organised manner, maintaining accurate records ensuring client preferences are always adhered to
• Liaising with clients to request Notice of Transfers where required
• Assisting with the administration of Leaseholder Deed of Certificates in line with the Building Safety Act
• Assisting with Company Secretarial duties as required such as filing confirmation statements, adding & removing Directors and updating correspondence details.

Salary/benefits

• £30,000 salary
• 2 days working from home
• 9‑5:30 Monday‑Friday
• Qualification sponsorship
• 23 days annual leave + bank holidays
• Great opportunities for progression

Qualifications And Skills Needed

• A year’s experience working in the property sector
• Great organisational skills
• Customer service focused
• Excellent time management and people skills

How To Apply

If this position is of interest, please get in touch with Luke Bates at [e-mail].

One Property Recruitment are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We’re reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success.

Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful.

Posted by Stephanie Jobson, Managing Director

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