Client Relations Consultant

Sable International; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading professional services firm in Cape Town seeks a Client Relations Consultant to support client onboarding and ensure a seamless process. The ideal candidate has 2-5 years of experience in client services and is tech-savvy. Join a dynamic environment that values initiative and offers growth opportunities in a client-centric role.

Qualifications

• 2-5 years of experience in client services, onboarding, or compliance.
• Confident, bubbly, and professional communication skills.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Serve as a key contact point for clients, managing inquiries.
• Guide clients through onboarding and compliance processes.
• Provide exceptional customer service to promote client retention.

Skills

Client services experience

Onboarding and compliance

Professional communication

Organizational skills

Tech-savvy

Tools

CRM systems

MS Office (Excel, Word, Outlook)

Job description

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency, and nationality needs of our clients. We pride ourselves on providing solutions that suit our client’s unique individual circumstances; our employees are key in achieving this goal.

The staff in our Abuja, Cape Town, Durban, Harare, Johannesburg, Kampala, London, Lagos, Lusaka, Melbourne, and Monte Estoril offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Are you a confident, detail-oriented professional with 2 to 5 years’ experience in client services, onboarding, and compliance within the financial industry? Are you looking for a dynamic environment where you can grow your career, take ownership of your work, and engage with clients from around the world?

We’re looking for an energetic, driven, and people-focused Client Relations Consultant to join our high-performing Forex team. You’ll be the first point of contact for new and existing clients—building relationships, supporting their onboarding journey, and ensuring a seamless, compliant process every step of the way.

You’re perfect for this role if you:

• Have 2–5 years’ experience in client services, onboarding, or compliance (ideally in the financial or Forex space)
• Are confident, bubbly, and professional in your communication—both written and verbal
• Are ambitious, eager to learn, and comfortable taking initiative
• Can work independently but also enjoy being part of a close-knit, collaborative team
• Have a keen eye for detail and a strong sense of accountability
• Are well-organised and able to manage multiple tasks under pressure
• Are proactive and solution-oriented when engaging with clients
• Are tech-savvy and proficient in MS Office (especially Excel, Word, and Outlook)
• Have experience working with international clients
• Have worked with CRM systems or client databases
• Understand regulatory compliance and onboarding processes within a financial services business

What you’ll be doing:

• Serve as a key contact point for clients, managing inbound enquiries via email, phone, and online platforms
• Guide clients through the onboarding and compliance process, ensuring all required documentation is received, reviewed, and processed accurately
• Work closely with a team of brokers to support daily operational and administrative tasks
• Provide exceptional customer service that builds long-term relationships and promotes client retention
• Identify opportunities for lead generation, upselling, or cross-selling based on client needs
• Maintain accurate client records and ensure systems are updated timeously

At Sable International, you’ll join a team that values growth, initiative, and excellence. We offer a fast-paced environment where high performers are recognised, and no day is the same. If you’re ready to take your career to the next level and you thrive in a client-centric role that offers exposure to international markets—this is the opportunity for you.