Client Care Specialist

Rescue Mission; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A non-profit organization is seeking a dedicated Client Care Specialist for its supportive residence. The role involves treating clients with respect while dispensing medications, maintaining a safe environment, and fostering independence. Ideal candidates will have a high school diploma and experience with vulnerable populations. This position offers a starting pay of $17 per hour, plus additional benefits like medical and paid time off. Join a team dedicated to making a difference every day.

Benefits

Medical, Dental, Vision benefits

401K

Paid Time off

Short-Term Disability

Qualifications

• High School Diploma or equivalent is required.
• Associates degree in human services or related field is preferred.
• Experience working with homeless, addicted or mentally ill clients is desired.

Responsibilities

• Oversee dispensing medications to residents.
• Maintain a safe and clean environment for clients.
• Provide support, encouragement, and motivation to clients.

Skills

Sensitivity and compassion for the homeless population

Interviewing/assessment skills

Strong interpersonal skills

Time management

Education

High School Diploma or equivalent

Associates degree in human services or related field

Job description

Position: Client Care Specialist (2nd Shift + Shift Differential)

Location: Syracuse, NY

Job Id: 719

# of Openings: 1

Client Care Specialist – Crossroads Adult Care Facility - Full Time

Join the Rescue Mission Team!

Shift: 2nd shift: 2:30pm-11:00pm | Rate of Pay: $17.00 per hour

The Rescue Mission is seeking a Full Time Client Care Specialist to work Thursdays through Mondays 2:30pm – 11:00pm for its Crossroads facility, which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Additional Duties

This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate.

Requirements & Education

• High School Diploma or equivalent required
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.
• Other skills needed to perform effectively include:
• Sensitivity and compassion for the homeless population.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.

Rate of Pay

Starting Pay rate - $17 per hour
2ndShift Differential (2:30pm – 11:00pm) – Additional $1.00 per hour

Available Shifts

Thursdays- Mondays: 2:30pm – 11:00pm

Working at the Rescue Mission

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!