Chief Operating Officer

Van Kaizen; Wes-Kaap; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A growing iGaming company in Cape Town is seeking a Chief Operating Officer (COO) to lead its operational scale-up in Africa. The ideal candidate will possess a deep understanding of the iGaming sector and the African market. This leadership role involves building a high-performing operations team, driving performance management, and ensuring compliance with local regulations. The position offers a competitive compensation package and significant influence on the company’s growth trajectory.

Benefits

Competitive compensation package

Full ownership within a strategic framework

Direct influence on decision-making

Long-term growth opportunity

Qualifications

• Extensive, hands-on experience in the iGaming industry.
• Proven track record in African markets.
• Ability to think strategically and execute tactically.

Responsibilities

• Lead Cape Town operations, managing a high-performing team.
• Develop strategies to accelerate international presence.
• Implement operational metrics to drive continuous improvement.
• Ensure compliance with local iGaming regulations.
• Foster collaboration with tech and marketing teams.
• Recruit and mentor the operations team.

Skills

Deep iGaming & African Market Expertise

Action-Oriented Leader

Scaling Operations

Strategic & Tactical Thinking

Exceptional Communication

Job description

Overview

Chief Operating Officer (COO)

Location: Cape Town, South Africa

Our client is a rapidly expanding iGaming platform with a proven track record of success in Africa. Currently scaling up their Ops team in Cape Town, they are seeking a COO with a deep background in the iGaming sector and a proven understanding of the African market. This is a critical leadership role responsible for scaling the operations team and driving operational excellence across key markets.

The ideal candidate is a pragmatic, action-oriented leader who takes full ownership of operational strategy and execution. You will be the engine that ensures the company's ambitious growth is supported by efficient and scalable operations. Joining our client as they scale up their Ops team in South Africa offers unprecedented potential for significant ownership and direct influence in shaping the company\'s future success.

Key Responsibilities

• Operational Leadership: Take full charge of the Cape Town operations, building and managing a high-performing team focused on efficiency and results.
• Market Growth & Strategy: Identify and evaluate new market opportunities, developing and executing strategies to accelerate the company\'s international presence.
• Performance Management: Implement key operational metrics and KPIs to monitor performance, identify bottlenecks, and drive continuous improvement.
• Risk & Compliance: Ensure all operational activities comply with local iGaming regulations.
• Cross-Functional Collaboration: Work closely with product, tech, and marketing teams to ensure seamless execution and alignment.
• Team Development: Recruit, mentor, and lead the operations team, fostering a culture of ownership and accountability.

What We\'re Looking For

• Deep iGaming & African Market Expertise: Extensive, hands-on experience in the iGaming industry with a proven track record in African markets.
• Action-Oriented Leader: You are a pragmatic leader who prioritises execution and is not afraid to get hands-on to solve problems and drive results.
• Scaling Operations: A history of successfully scaling operational teams and processes in a fast-paced environment.
• Strategic & Tactical: The ability to think strategically about long-term operational plans while also being highly focused on day-to-day tactical details.
• Communication: Exceptional communication and leadership skills with the ability to inspire a diverse team.

What is Offered

• A competitive compensation package.
• The opportunity for full ownership within a defined strategic framework.
• Direct influence on group-wide decision-making and the company\'s growth trajectory.
• A long-term opportunity to shape and scale a multi-market iGaming organisation.