Cape Town
On-site
ZAR 50,000 - 200,000
Full time
Job summary
A leading cruise line is seeking a Senior Waiter fluent in German to provide excellent customer service in a dynamic dining environment. Responsibilities include assisting guests, processing orders, and ensuring guest satisfaction. Ideal candidates have experience in a 4/5 star restaurant, strong communication skills, and the ability to multitask. Pre-employment medical examination and background check required.
Qualifications
- Experience as a senior waiter in a 4/5 star restaurant.
- Ability to work in a fast-paced environment.
- Knowledge of cash handling and credit card processing.
Responsibilities
- Greet guests and assist them in selecting menu items.
- Take and process food and beverage orders.
- Ensure all orders are delivered promptly and accurately.
Skills
Fluent in German
Excellent customer service
Communication skills
Attention to detail
Team player
Overview
- Greet guests and assist them in selecting menu items
- Take and process food and beverage orders
- Ensure all orders are delivered promptly and accurately
- Monitor guest satisfaction and address any concerns or issues
- Work closely with the kitchen team to ensure timely delivery of food
- Maintain a clean and organized dining area
- Assist in training and mentoring junior staff members
- Handle cash and credit card transactions accurately
- Follow all company policies and procedures, including safety and sanitation guidelines
- Collaborate with other departments to ensure a seamless guest experience
- Attend and participate in team meetings and trainings as required
Qualifications
- FLUENT IN GERMAN (Speaking & Reading)
- Previous experience as a senior waiteror in a similar role in a 4/5 star restaurant
- Excellent customer service and communication skills
- Strong knowledge of food and beverage service standards
- Ability to work in a fast-paced and dynamic environment
- Attention to detail and ability to multitask
- Team player with a positive attitude
- Knowledge of cash handling and credit card processing
- Willingness to travel and working on weekends
- Must be able to pass a pre-employment medical examination and background check to work in a cruise ship