Centre Manager (Paarl)

Flair Tm; Cape Town; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading property development group is seeking an experienced Centre Manager to oversee the daily operations of a prominent retail centre in Paarl. The successful candidate will manage financial activities, leasing, and ensure operational excellence while driving team performance. Must have 5-7 years in property management and a relevant tertiary qualification. Offer includes a dynamic work environment and leadership opportunities.

Benefits

Dynamic work environment

Leadership opportunities

Qualifications

• 5-7 years of experience in property / centre management, preferably retail-focused.
• Strong understanding of leasing and property finance.
• Knowledge of budgeting processes and variance analysis.

Responsibilities

• Oversee daily operations and strategic management of the retail centre.
• Prepare and manage the annual income and expense budgets.
• Drive leasing initiatives through tenant engagement.

Skills

Leadership

Financial management

Property management

Communication skills

Customer service

Education

Relevant tertiary qualification in Property, Business, or Marketing

Tools

Property management systems (e.g., MDA, MRI, PIMS)

Job description

SUMMARY

Our client, a leading property development company, is seeking a dynamic and experienced Centre Manager to oversee the daily operations and strategic management of a prominent retail centre in Paarl with a Gross Lettable Area (GLA) of 19,387m² . This is a key role requiring strong leadership, financial acumen, and hands‑on experience in commercial property management.

POSITION INFO

Key Responsibilities

Financial Management & Budgeting

• Prepare and manage the centre’s annual income and expense budgets.
• Track rental income, turnover-based rentals, municipal recoveries, and cost control.
• Monthly income statement reporting and budget variance commentary.
• Collaborate with operations for ongoing maintenance and CAPEX planning.

Leasing, Renewals & Vacancies

• Oversee lease renewals, tenant exit procedures, and vacant unit readiness.
• Drive leasing through site visits, canvassing, and tenant engagement.
• Work closely with Asset Managers on letting strategy and tenant mix.
• Ensure all leases are concluded timeously and deposits received prior to occupation.

Arrears Management

• Weekly collaboration with credit control team.
• Engage tenants on arrears and assist with legal follow-ups.
• Participate in arrears reporting and propose write‑offs where necessary.

Operational Excellence & Customer Experience

• Ensure the overall look and feel of the centre meets high standards.
• Maintain a customer‑centric approach to safety, security, cleaning, and accessibility.

Marketing & Brand Management

• Support the development and implementation of the centre’s annual marketing strategy.
• Execute promotions, events, and campaigns that drive footfall and tenant sales.
• Oversee the performance of internal / external marketing teams and agencies.
• Monitor marketing budget and ensure brand consistency across all channels.
• Drive CSI initiatives, media relations, and tenant engagement programmes.

Team Leadership & Reporting

• Lead the Centre Management team including marketing and administration.
• Ensure all exhibitions and promotions meet quality standards and income targets.
• Manage internal reporting, monthly packs, and marketing spend presentations.
• Conduct regular team performance reviews and maintain high operational standards.

Minimum Requirements

• At least 5–7 years of experience in property / centre management, preferably retail‑focused.
• Sound understanding of leasing, property finance, facilities management, and arrears.
• Knowledge of budgeting processes and variance analysis.
• Strong leadership and communication skills.
• Proficiency in property management systems (e.g., MDA, MRI, PIMS) is advantageous.
• A relevant tertiary qualification in Property, Business, or Marketing is preferred.
• Must be based in or willing to relocate to Paarl.
• Experience managing a centre with a GLA of ±20,000m² or more is an advantage.

What’s in it for you?

• Join a dynamic property development group with a growing national portfolio.
• Be the key driver of success in one of Paarl’s leading commercial centres.