Cellular Consultant (Part-Time)

Pepkor Lifestyle; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is looking for individuals in South Africa to provide customers with cellular services and products. The role requires maximizing profitability by achieving targets, promoting products, and ensuring excellent customer service. Ideal candidates should have Matric, 1-2 years in retail, and possess various skills including management information systems and customer service orientation. Apply by 12 January 2025 to join a rewarding career journey.

Qualifications

• 1-2 years of working experience in the retail industry.
• Knowledge of Contracts Services products.
• Risk management experience.

Responsibilities

• Maximize profitability by achieving individual contract targets.
• Promote contract products to increase value.
• Handle customer interactions in a customer-centric manner.
• Engage in effective self-management and teamwork.

Skills

Management Information Systems

SAP Systems

Vodacom C3D

Credit Services Sales Acumen

Customer Service orientation

Attention to detail

Telephone etiquette

Education

Matric

Tools

MS Office

Telkom CRM

MTN Ilula

AVS

Vumatel

Job description

Overview

Purpose of the Role: To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability.

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

Application Process

• Submit a comprehensive application package including:
• Detailed Curriculum Vitae (CV)
• Applications are accepted until 12 January 2025
• Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!